West Northamptonshire Families Information Service

About this service

West Northamptonshire Families Information Service offers free impartial information about childcare, help with childcare costs, early-years provision and family services. This service is designed to make family life feel more manageable by offering clear guidance, practical help and support that reflects what people are going through. Depending on the service, help may include information, early help, parenting support, SEND advice, group activities, signposting or more focused support around wellbeing, education or home life. Checking the website or contacting the team can help confirm the best way to access support and what is currently available.

How they can help you

West Northamptonshire Families Information Service can help by listening carefully, explaining options and making it easier for families to understand the next step. Support may include practical information, emotional support, peer guidance, access to local services, targeted family help or advice around education, SEND or day-to-day challenges. The aim is to reduce stress, build confidence and help families feel better supported over time.

What to expect

When you get in touch, you can usually expect a supportive conversation, clear information and guidance on the next step or service that may help.

Who it's for

Parents and carers who want reliable information about childcare, early years services and wider family support.

Getting support

Eligibility

Usually open to families living in or moving to West Northamptonshire.

services.opening_hours

Monday to Thursday 08:30 - 16:30, Friday 08:30 - 16:00

Referral requirements

You can contact this service directly without a referral.