Tower Hamlets Residents' Hub

Council support for debt, benefits, housing, and general advice.

Browse Benefits & Cost of Living
Tower Hamlets
Free
Self-refer

Friendly council staff who are trained to help with difficult financial situations.

About this service

The Residents' Hub provides free, multi-agency support to help residents navigate council and community services. They offer guidance on council tax, debt management, digital support, domestic abuse, employment, health, and welfare benefits. Staff can help you apply for grants and check your benefit eligibility.

How they can help you

Offers face-to-face, phone, and virtual advice on complex issues including cost-of-living support.

What to expect

A private consultation to discuss your needs and link you to the right services.

What to bring

Relevant documents such as benefit letters, bills, or identification.

Who it's for

Residents of Tower Hamlets

Eligibility

Must be a Tower Hamlets resident.

Getting support

Eligibility
Must be a Tower Hamlets resident.
Opening hours
Monday - Friday, 9:00 - 17:00
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

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Cost

Free