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SHINE London – Energy Bill Support

Verified

Free service helping low-income City of London residents reduce energy bills and stay warm.

Browse Benefits & Cost of Living
City of London
Free
Self-refer

No one should have to choose between heating and eating. SHINE can help you access the support you're entitled to.

About this service

SHINE (Seasonal Health Intervention Network) is a free London-wide service that helps low-income and vulnerable households reduce their energy bills and stay warm. They can help City of London residents access energy efficiency improvements, apply for energy grants, switch to better tariffs, and navigate the benefits system for energy-related support. SHINE is particularly focused on preventing cold-related health problems in older people and those with long-term conditions.

How they can help you

Energy bill advice, energy efficiency referrals, grant applications, tariff switching, benefits advice for energy costs.

Who it's for

Low-income or vulnerable residents in the City of London and across London struggling with energy costs.

Eligibility

Low-income or vulnerable households in London. No fixed eligibility threshold — call to check.

Getting support

Eligibility
Low-income or vulnerable households in London. No fixed eligibility threshold — call to check.
services.opening_hours
Mon–Fri 9am–5pm
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Verified

Last updated: July 30, 2026

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