Samaritans Listening Service

24/7 confidential support for anyone experiencing distress or needing to talk.

Browse Mental Health & Wellbeing
Free
National
Urgent Help
Self-refer

Your call is confidential and will not show up on most phone bills.

About this service

Samaritans Listening Service provides listening ear via phone, email, or letter to help people work through their feelings for people across England. It is there for anyone in need of emotional support, regardless of age or background. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are 24 hours a day, 365 days a year. Talking to someone who listens without judging can make a heavy week feel more manageable.

How they can help you

They provide a listening ear via phone, email, or letter to help people work through their feelings.

What to expect

A volunteer will listen to you without judgment and will not tell you what to do.

What to bring

Nothing is required.

Who it's for

Anyone in need of emotional support, regardless of age or background.

Eligibility

Open to everyone.

Getting support

Eligibility
Open to everyone.
Opening hours
24 hours a day, 365 days a year
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 24, 2026

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Cost

Free