NHS 111 Mental Health Support
24/7 access to urgent mental health support by calling 111 and selecting the mental health option.
This is a safe, official NHS service that treats mental health emergencies with the same urgency as physical ones.
About this service
NHS 111 Mental Health Support provides immediate telephone triage, advice from mental health professionals, and can organise face-to-face community support or referrals to local crisis services. It is there for anyone in England experiencing a mental health crisis or needing urgent mental wellbeing advice. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are 24 hours a day, 7 days a week. You do not need to be at breaking point to deserve support, and reaching out early is a sensible step.
How they can help you
They provide immediate telephone triage, advice from mental health professionals, and can organise face-to-face community support or referrals to local crisis services.
What to expect
When you call, you will speak to a call handler and then a mental health clinician who will listen and help you decide on the next steps for your safety and wellbeing.
What to bring
Nothing is required; just have your personal details and current location ready if possible.
Who it's for
Anyone in England experiencing a mental health crisis or needing urgent mental wellbeing advice.
Eligibility
Anyone in England needing urgent mental health help.
Getting support
- Eligibility
- Anyone in England needing urgent mental health help.
- Opening hours
- 24 hours a day, 7 days a week.
- Referral requirements
- You can contact this service directly without a referral.
Report a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free
Not quite right for you?
Helpful guides
Practical advice that can help you understand your next step.
Report a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free