Skip to main content

NHS 111 Mental Health Support

24/7 access to urgent mental health support by calling 111 and selecting the mental health option.

Browse Mental Health & Wellbeing
Free
National
Urgent Help
Self-refer

This is a safe, official NHS service that treats mental health emergencies with the same urgency as physical ones.

About this service

24/7 access to urgent mental health support by calling 111 and selecting the mental health option. They provide immediate telephone triage, advice from mental health professionals, and can organise face-to-face community support or referrals to local crisis services. It is for Anyone in England experiencing a mental health crisis or needing urgent mental wellbeing advice. Eligibility includes Anyone in England needing urgent mental health help. When you call, you will speak to a call handler and then a mental health

How they can help you

They provide immediate telephone triage, advice from mental health professionals, and can organise face-to-face community support or referrals to local crisis services.

What to expect

When you call, you will speak to a call handler and then a mental health clinician who will listen and help you decide on the next steps for your safety and wellbeing.

What to bring

Nothing is required; just have your personal details and current location ready if possible.

Who it's for

Anyone in England experiencing a mental health crisis or needing urgent mental wellbeing advice.

Eligibility

Anyone in England needing urgent mental health help.

Getting support

Eligibility
Anyone in England needing urgent mental health help.
services.opening_hours
24 hours a day, 7 days a week.
Referral requirements
You can contact this service directly without a referral.

Contact

111N/AVisit WebsiteN/A
24 hours a day, 7 days a week.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: October 13, 2026

Report a Problem With This Listing

If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.

Cost

Free