Mental Health Central Access Point

About this service

The Mental Health Central Access Point is available anytime of the day or night for anyone of any age in Leicester, Leicestershire and Rutland who needs urgent mental health support for themselves or someone else. Callers can get local support, advice, signposting and emotional support over the telephone, and where needed will be transferred to or called back by a mental health practitioner. The service is free, confidential and open with no referral criteria, making it an important access route when mental health needs feel urgent or overwhelming.

How they can help you

They help by offering urgent mental health advice, support, signposting and clinician access 24 hours a day.

What to expect

You can expect support by calling NHS 111 and choosing the mental health option, or by using the text service for a response within a few hours.

Who it's for

Anyone of any age in Leicester, Leicestershire and Rutland needing urgent mental health support for themselves or others.

Getting support

Eligibility

No referral criteria. Available to anyone of any age needing urgent mental health support.

Referral requirements

You can contact this service directly without a referral.

Helpful guides

Practical advice that can help you understand your next step.