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Ealing Advice Service (EAS)

The main 'one-stop shop' for free, confidential advice on social welfare, debt, and housing in Ealing.

This is a trusted, independent charity consortium providing free, impartial, and confidential support.

About this service

Ealing Advice Service is a consortium of 10 local charities led by Ealing Mencap, including Age UK Ealing and Mind. It provides a single point of access for advice on a wide range of issues, acting as the borough's equivalent to a Citizens Advice Bureau. The service aims to resolve most enquiries via telephone and can provide specialist caseworker support where needed.

How they can help you

They provide guidance on welfare benefits, housing rights, debt management, employment law, immigration, and education for children with additional needs.

What to expect

An initial telephone assessment with a trained volunteer who will offer immediate advice or direct you to a specialist caseworker.

What to bring

Please have your National Insurance number and any relevant documents (e.g., tenancy agreements or benefit award letters) ready when calling.

Who it's for

Residents of the London Borough of Ealing, including those with disabilities, mental health challenges, and carers.

Eligibility

Must be a resident of the London Borough of Ealing.

Getting support

Eligibility
Must be a resident of the London Borough of Ealing.
services.opening_hours
Monday to Friday, 10:00 - 16:00
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: July 30, 2026

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Cost

Free