City Advice
Professional, confidential advice on debt, housing, and legal rights for the City community.
Your information will not be shared without your permission.
About this service
City Advice is a dedicated service for residents, workers, and students in the City of London, delivered by the charity Toynbee Hall. The service provides high-quality, free advice on complex issues that can affect everyday life, such as debt management, housing tenancy problems, welfare benefit entitlements, and employment rights. Their goal is to empower people with the information and support they need to resolve their problems.
How they can help you
They offer expert one-to-one casework, help with legal documents, debt negotiation with creditors, and guidance on navigating the benefits system.
What to expect
You will speak with a trained advisor who will assess your situation and either provide immediate advice or assign a specialist caseworker for ongoing support.
What to bring
Please bring any letters, bills, or official documents related to your inquiry to help the advisor review your case.
Who it's for
Anyone who lives, works, or studies in the City of London Square Mile or lives on a City of London Corporation estate.
Eligibility
Must live, work, or study in the City of London (Square Mile) or a City-managed estate.
Getting support
- Eligibility
- Must live, work, or study in the City of London (Square Mile) or a City-managed estate.
- services.opening_hours
- Phone lines: Mon-Fri 10am-12pm & 2pm-4pm. Drop-in sessions: Thursdays 10am-12pm.
- Referral requirements
- You can contact this service directly without a referral.
Contact
020 7392 2919city.advice@toynbeehall.org.ukVisit WebsiteToynbee Hall, 28 Commercial Street, London E1 6LSReport a Problem With This Listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.
Cost
Free
Related support nearby
If this is not quite right, these similar services may help next.
Access Islington Hubs
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Advice and Assistance – Benefits
Advice and assistance for Greenwich residents who need help understanding or applying for benefits.
Age UK Brent
Free information, advice, welfare benefits support and activities for older people in Brent — call 020 8861 7980.
Contact
020 7392 2919city.advice@toynbeehall.org.ukVisit WebsiteToynbee Hall, 28 Commercial Street, London E1 6LSReport a Problem With This Listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.
Cost
Free