Citizens Advice Sutton

Free, confidential, and independent advice on benefits, debt, housing, and legal rights.

The service is completely free, confidential, and provided by trained experts in a non-judgmental environment.

About this service

Citizens Advice Sutton provides one-to-one advice through a phone service and a face-to-face drop-in centre at the Civic Offices. It is there for anyone who lives or works in the London Borough of Sutton. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are call centre open 9am to 5pm Monday to Friday except bank holidays. You do not need to understand the system before you ask, and one question at a time is enough.

How they can help you

They provide one-to-one advice through a phone service and a face-to-face drop-in centre at the Civic Offices.

What to expect

An adviser will talk through your situation, identify your options, and help you take the next steps.

What to bring

Any letters, bills, tenancy papers, benefit paperwork or other documents linked to your issue.

Who it's for

Anyone who lives or works in the London Borough of Sutton.

Eligibility

Must live or work in the London Borough of Sutton.

Getting support

Eligibility
Must live or work in the London Borough of Sutton.
Opening hours
Call centre open 9am to 5pm Monday to Friday except bank holidays.
Referral requirements
You can contact this service directly without a referral.

Contact

020 8405 3552None providedVisit WebsiteCivic Offices, St Nicholas Way, Sutton, SM1 1EA
Call centre open 9am to 5pm Monday to Friday except bank holidays.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

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Cost

Free