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Citizens Advice Scotland

Free, confidential, and impartial advice on money, benefits, and rights.

Everything you discuss is completely confidential and non-judgmental.

About this service

Citizens Advice Scotland supports people in their local area. Free, confidential, and impartial advice on money, benefits, and rights. They provide one-to-one advice sessions, help with filling out forms, and legal information on consumer rights. It may be especially helpful for anyone living in Scotland.. A friendly advisor will listen to your situation and explain your options clearly. People can usually contact the service directly to ask what help is available and how to get started. If you are unsure whether it is the right fit, the service can explain what it offers, who it is for and what the next step may look like.

How they can help you

They provide one-to-one advice sessions, help with filling out forms, and legal information on consumer rights.

What to expect

A friendly advisor will listen to your situation and explain your options clearly.

What to bring

Any relevant paperwork, such as benefit letters, bank statements, or employment contracts.

Who it's for

Anyone living in Scotland.

Eligibility

Open to all residents of Scotland.

Getting support

Eligibility
Open to all residents of Scotland.
services.opening_hours
Mon-Fri 09:00-17:00 (Local times may vary)
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: September 16, 2026

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Cost

Free