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Citizens Advice Merton and Lambeth

Free, confidential, and independent advice on benefits, debt, housing, and more.

The service is completely free, impartial, and confidential.

About this service

Citizens Advice Merton and Lambeth (CAML) provides high-quality, free advice to residents of the borough. They help people navigate complex systems and resolve issues related to social security, financial hardship, and legal rights.

How they can help you

They offer expert guidance on claiming universal credit, managing debt, understanding tenancy rights, and dealing with employment disputes.

What to expect

You will initially speak with an assessor who will listen to your situation and either provide immediate info or book you an appointment with a specialist advisor.

What to bring

Please bring any relevant paperwork, such as DWP letters, tenancy agreements, or bills related to your query.

Who it's for

Anyone living, working, or studying in the London Borough of Lambeth.

Eligibility

Local residents of Merton and Lambeth.

Getting support

Eligibility
Local residents of Merton and Lambeth.
services.opening_hours
Monday to Friday, 10:00 - 16:00 (Phone service); Drop-in times vary.
Referral requirements
You can contact this service directly without a referral.

Contact

0800 254 0298informationsupport@caml.org.ukVisit Website370-372 London Road, Mitcham CR4 3NZ
Monday to Friday, 10:00 - 16:00 (Phone service); Drop-in times vary.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: July 30, 2026

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Cost

Free