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Citizens Advice Hackney

Free, confidential, and impartial advice on benefits, debt, housing, and legal rights.

The service is completely free, confidential, and independent of the council or government.

About this service

Citizens Advice Hackney provides essential support for residents facing financial or legal difficulties. They offer guidance on welfare benefits, debt management, housing rights, employment issues, and family law. The service is independent and designed to help people navigate complex systems to secure their entitlements and resolve personal crises.

How they can help you

They provide one-to-one advice sessions, help with filling out forms, and represent clients in complex cases involving benefits or housing.

What to expect

You will first have a short assessment with an adviser who will determine the best way to help you, which may include a follow-up appointment.

What to bring

Bring any relevant paperwork such as letters from the DWP, tenancy agreements, or proof of income and debts.

Who it's for

Anyone living or working in the London Borough of Hackney.

Eligibility

Open to all Hackney residents.

Getting support

Eligibility
Open to all Hackney residents.
services.opening_hours
Drop-in: Wednesday and Friday 09:00 - 12:30. Phone lines: Monday to Friday 10:00 - 16:00.
Referral requirements
You can contact this service directly without a referral.

Contact

020 3855 4472hackney.advice@eastendcab.org.ukVisit WebsiteHackney Service Centre, 1 Hillman Street, London, E8 1DY
Drop-in: Wednesday and Friday 09:00 - 12:30. Phone lines: Monday to Friday 10:00 - 16:00.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: July 30, 2026

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Cost

Free