Citizens Advice Bureau

About this service

Free, confidential, and independent advice on benefits, debt, and legal issues. They can help you work out what benefits you are entitled to, fill out forms, and provide guidance on challenging decisions. It is for Everyone living in England seeking advice on their rights and responsibilities. Eligibility includes Open to all residents of England. A trained volunteer or adviser will talk through your situation and explain your options clearly. It offers kind, practical help that can make things feel clearer

How they can help you

They can help you work out what benefits you are entitled to, fill out forms, and provide guidance on challenging decisions.

What to expect

A trained volunteer or adviser will talk through your situation and explain your options clearly.

What to bring

Relevant documents like benefit award letters, payslips, or contracts.

Who it's for

Everyone living in England seeking advice on their rights and responsibilities.

Getting support

Eligibility

Open to all residents of England.

services.opening_hours

National helpline typically available Monday to Friday 9am - 5pm

Referral requirements

You can contact this service directly without a referral.