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Free Support Services in Newcastle upon Tyne

Find local support services, community help and events in Newcastle upon Tyne, Tyne and Wear.

Local services

Newcastle City Council Crisis and Resilience Fund

Emergency support for urgent needs such as food, energy, essential furniture, emergency housing costs, transport and digital access.

Crisis Support
Newcastle upon Tyne
Free
Self-refer

Newcastle City Council Cost of Living Support

Council hub signposting to emergency funds, food support, children and families, mental health and household support.

Benefits & Cost of Living
Newcastle upon Tyne
Free
Self-refer

Money Matters Newcastle

Free debt and money management advice for Newcastle residents.

Money & Debt
Newcastle upon Tyne
Free
Self-refer

Newcastle Welfare Rights Service

Advice on welfare benefits, benefit entitlement, applications and appeals.

Benefits & Cost of Living
Newcastle upon Tyne
Free
Self-refer

Citizens Advice Newcastle

Free, confidential and independent advice for people in Newcastle.

Money & Debt
Newcastle upon Tyne
Free
Self-refer

Newcastle Foodbank

Food parcels, affordable food and welfare support for people experiencing food poverty.

Food Support
Newcastle upon Tyne
Free
Referral needed

The People's Kitchen

Free hot meals for adults who are homeless or vulnerable, plus support such as sleeping bags, warm clothing and toiletries.

Food Support
Newcastle upon Tyne
Free
Self-refer

InformationNOW Free Meals and Affordable Food Directory

Directory of free meals, low-cost food, community food support and foodbanks in Newcastle.

Food Support
Newcastle upon Tyne
Free
Self-refer

Newcastle Housing Advice Centre

Housing advice for people who are homeless, at risk of homelessness or need emergency housing help.

Housing & Homelessness
Newcastle upon Tyne
Free
Self-refer

Newcastle Housing Help for Domestic Abuse

Emergency accommodation and housing advice for people affected by domestic abuse.

Domestic Abuse
Newcastle upon Tyne
Free
Self-refer

Safe Newcastle Domestic Abuse Services

Local and national domestic abuse support options for adult survivors, children, young people and people worried about their behaviour.

Domestic Abuse
Newcastle upon Tyne
Free
Self-refer

Children and Families Newcastle

Support for pregnancy, early years, school-age children, young people and families up to age 25.

Family & Parenting
Newcastle upon Tyne
Free
Self-refer

Newcastle Community Hubs for Children and Families

Health visiting, family support, community midwifery, mental health support, children's therapies, youth provision, childcare and employability support.

Family & Parenting
Newcastle upon Tyne
Free
Self-refer

Newcastle Early Help for Families

Support before family problems become more serious, including practical, wellbeing and educational help.

Family & Parenting
Newcastle upon Tyne
Free
Self-refer

Newcastle Children's Social Care

Help when there are worries about a child or young person's safety or wellbeing.

Children & Young People
Newcastle upon Tyne
Free
Self-refer

Free Childcare for Two Year Olds Newcastle

15 hours per week of free early education and childcare for eligible two-year-olds.

Family & Parenting
Newcastle upon Tyne
Free
Self-refer

Newcastle SEND Local Offer / Support Directory

Support information for children and young people with special educational needs and disabilities.

Disability & SEN
Newcastle upon Tyne
Free
Self-refer

National Deaf Children's Society — Newcastle Local Offer Listing

Free independent support and information for parents, carers, deaf young people and professionals.

Disability & SEN
Newcastle upon Tyne
Free
Self-refer

Newcastle Carers

Support, advice and guidance for unpaid carers, including carers of people with learning disabilities or autism.

Carers Support
Newcastle upon Tyne
Free
Self-refer

Newcastle Carers Autism Support Group

Monthly autism support group and guidance for people looking after someone with autism or learning disabilities.

Carers Support
Newcastle upon Tyne
Free
Self-refer

Adult Social CarePoint Newcastle

Information, signposting and support for adults struggling with daily living or where there are safety concerns.

Disability & SEN
Newcastle upon Tyne
Free
Self-refer

Connected Voice Advocacy

Free community advocacy helping vulnerable adults in Newcastle make informed choices and speak up.

Community Projects
Newcastle upon Tyne
Free
Self-refer

Newcastle Council Asylum Team

Support for newly arrived asylum seekers and refugees who have received a decision on their asylum claim.

Community Projects
Newcastle upon Tyne
Free
Self-refer

Newcastle Treatment and Recovery Service / NTaR

Free and confidential support for people of any age who want to reduce, manage or stop drug or alcohol use.

Health Support
Newcastle upon Tyne
Free
Self-refer

WithYou Online Support

Free confidential online support for people affected by drugs, alcohol or mental health challenges.

Mental Health & Wellbeing
Newcastle upon Tyne
Free
Self-refer

Newcastle Sexual Health Service

Free and confidential sexual health services in Newcastle for anyone aged 13 plus.

Health Support
Newcastle upon Tyne
Free
Self-refer

Volunteer Centre Newcastle

Helps people find local volunteering opportunities and supports community involvement.

Community Projects
Newcastle upon Tyne
Free
Self-refer

InformationNOW Newcastle

Free Newcastle information service covering care, money, health, housing, staying independent and local community support.

Community Projects
Newcastle upon Tyne
Free
Self-refer

Newcastle food support

Community food support in Newcastle through The Pantry for people and families who need help with food and essentials.

Food Support
Newry, Mourne and Down
County-wide service
Free
Referral needed

Newcastle Library community information

Free library, digital access and community information in Newcastle through Libraries NI.

Community Projects
Newry, Mourne and Down
County-wide service
Free
Self-refer

Region and county-wide services

Wider area support that still applies in Newcastle upon Tyne, including services set at region or county level.

Connected Voice Cost of Living Support Directory

Directory of local organisations helping with food, energy costs, mental health and other cost-of-living needs.

Benefits & Cost of Living
Tyne and Wear
County-wide service
Free
Self-refer

North Tyneside Integrated Domestic Abuse Service

Refuge accommodation and outreach support for people aged 16 plus affected by domestic abuse.

Domestic Abuse
Tyne and Wear
County-wide service
Free
Self-refer

Families 1st 4 Additional Needs

Support for families caring for autistic people, people with learning disabilities, neurodiversity or additional needs.

Disability & SEN
Tyne and Wear
County-wide service
Free
Self-refer

Connected Voice Refugee and Asylum Seeker Advocacy

Advocacy support for refugees and asylum seekers in Tyne and Wear and Northumberland.

Community Projects
Tyne and Wear
County-wide service
Free
Self-refer

Action Foundation

Drop-in, casework, language learning and supported housing for refugees, asylum seekers and other migrants.

Community Projects
Tyne and Wear
County-wide service
Free
Self-refer

North of England Refugee Service

Advice and support for asylum seekers, refugees and people refused asylum.

Community Projects
Tyne and Wear
County-wide service
Free
Self-refer

Connected Voice Free Support for VCSE Organisations

Free support and development for voluntary, community and social enterprise organisations in Newcastle and Gateshead.

Community Projects
Tyne and Wear
County-wide service
Free
Self-refer

Northumbria SARC — The Angel Centre

Free, confidential support and practical help for anyone who has experienced sexual violence or sexual abuse, whether or not they report to police.

Domestic Abuse
Tyne and Wear
County-wide service
Free
Self-refer

Someone Cares

Free trauma-informed counselling, ISVA support, wellbeing groups and support for people aged 11+ affected by rape, sexual abuse, childhood abuse or domestic violence.

Domestic Abuse
Tyne and Wear
County-wide service
Free
Self-refer

Gateshead Domestic Abuse Team

Advice and support for anyone affected by domestic abuse, including support around housing, counselling and one-to-one help.

Domestic Abuse
Gateshead
County-wide service
Free
Self-refer

Sunderland Domestic Abuse Support Services

Local domestic abuse support routes for victims and survivors, including links to specialist help.

Domestic Abuse
Sunderland
County-wide service
Free
Self-refer

Key to Life Foodbank

Emergency food parcels through referral from welfare support, Citizens Advice, schools, children's centres, GP or other supporting organisations.

Food Support
South Tyneside
County-wide service
Free
Referral needed

Hospitality & Hope

Free foodbank, community shops, free family activities, food education, free school uniform, debt and welfare advice, free SIM cards and homelessness support.

Food Support
South Tyneside
County-wide service
Free
Self-refer

South Tyneside Council Food Banks Directory

Local foodbank and food support information for people in crisis.

Food Support
South Tyneside
County-wide service
Free
Self-refer

North Tyneside Local Welfare Provision

Emergency help with food, energy, essential travel, vouchers for clothing or household items, foodbank and hygiene parcels, advice and referrals.

Crisis Support
North Tyneside
County-wide service
Free
Self-refer

North Tyneside Council Welfare Assistance

Support during financial crisis, including emergency food supplies and utility top-ups.

Crisis Support
North Tyneside
County-wide service
Free
Self-refer

Gateshead Council Crisis Support / Local Welfare

Emergency help and local welfare support for people facing hardship.

Crisis Support
Gateshead
County-wide service
Free
Self-refer

Sunderland City Council Welfare Support

Support and signposting for residents struggling with money, essentials and cost-of-living pressures.

Crisis Support
Sunderland
County-wide service
Free
Self-refer

South Tyneside MASH / Family Hub Support

Families struggling with money, food or crisis needs can speak to South Tyneside support services or local Family Hubs.

Family & Parenting
South Tyneside
County-wide service
Free
Self-refer

Gateshead Foodbank

Emergency food parcels for people referred in crisis.

Food Support
Gateshead
County-wide service
Free
Referral needed

Sunderland Foodbank

Emergency food parcels and support for people experiencing food crisis.

Food Support
Sunderland
County-wide service
Free
Referral needed

North Tyneside Foodbank

Emergency food support for local people referred in crisis.

Food Support
North Tyneside
County-wide service
Free
Referral needed

South Tyneside Family Hubs

Family support, parenting help, early years support and money or food support signposting.

Family & Parenting
South Tyneside
County-wide service
Free
Self-refer

South Tyneside 0–19 Team

Health visitors and school nurses supporting children and young people aged 0 to 19 and their families.

Family & Parenting
South Tyneside
County-wide service
Free
Self-refer

Gateshead Family Hubs

Family support, early years advice, parenting support and local community help.

Family & Parenting
Gateshead
County-wide service
Free
Self-refer

Sunderland Family Hubs

Support for children, young people and families, including early years, parenting and wellbeing help.

Family & Parenting
Sunderland
County-wide service
Free
Self-refer

North Tyneside Family Hubs

Family support, early help, parenting guidance and local services for children and young people.

Family & Parenting
North Tyneside
County-wide service
Free
Self-refer

South Tyneside Carers Service

Information, advice and support for unpaid carers.

Carers Support
South Tyneside
County-wide service
Free
Self-refer

North Tyneside Carers' Centre

Advice, practical support and wellbeing help for unpaid carers.

Carers Support
North Tyneside
County-wide service
Free
Self-refer

Gateshead Carers Association

Support, information and advice for unpaid carers in Gateshead.

Carers Support
Gateshead
County-wide service
Free
Self-refer

Sunderland Carers Centre

Information, advice, groups and support for unpaid carers.

Carers Support
Sunderland
County-wide service
Free
Self-refer

Citizens Advice Gateshead

Free, confidential advice on benefits, debt, housing, employment and other issues.

Money & Debt
Gateshead
County-wide service
Free
Self-refer

Citizens Advice Sunderland

Free advice for Sunderland residents on money, benefits, housing and everyday problems.

Money & Debt
Sunderland
County-wide service
Free
Self-refer

Citizens Advice North Tyneside

Free advice and support for residents with welfare, debt, housing and other concerns.

Money & Debt
North Tyneside
County-wide service
Free
Self-refer

Citizens Advice South Tyneside

Free advice on debt, benefits, housing, employment and family issues.

Money & Debt
South Tyneside
County-wide service
Free
Self-refer

Age UK North Tyneside

Support to help older people stay connected, independent and well.

Older People
North Tyneside
County-wide service
Free
Self-refer

Sunderland Mind

Mental health information, support and signposting, including urgent help routes.

Mental Health & Wellbeing
Sunderland
County-wide service
Free
Self-refer

England-wide services

Available across United Kingdom. These appear on local child pages because they serve people throughout United Kingdom.

Shelter London

Free housing advice and support for people facing homelessness or housing problems in London.

Housing & Homelessness
Southwark
Free
Self-refer

Psychology, Mood, Anxiety and Personality Care Pathway

Specialist outpatient psychological therapy service for adults with moderate to severe mental health problems

Mental Health & Wellbeing
Barking and Dagenham
Free
Referral needed

Older Adult Mental Health and Memory Service

Specialist mental health and memory service for older adults aged 65+ and dementia support including Admiral Nurse care

Mental Health & Wellbeing
Barking and Dagenham
Free
Referral needed

Home Treatment Team (HTT)

24/7 acute mental health crisis service providing emergency home-based treatment to prevent hospital admission

Benefits & Cost of Living
Barking and Dagenham
Free
Referral needed

Ealing Advice Service

Free, independent advice on benefits, debt, housing and welfare for Ealing residents.

Money & Debt
Ealing
Free
Self-refer

Working Well Trust Employment Support

Specialist support for people with mental health challenges or neurodiversity on their employment journey.

Employment & Skills
England
England-wide service
Free
Self-refer

Family Hubs

A 'one-stop shop' for families to access a wide range of support and information.

Family & Parenting
England
England-wide service
Free
Self-refer

Citizens Advice Nottingham & Nottinghamshire

Free and confidential advice on debt, benefits, housing, and legal rights.

Money & Debt
England
England-wide service
Free
Self-refer

Wellbeing Lincs

Regional support service helping people navigate life changes and stay independent.

Mental Health & Wellbeing
England
England-wide service
Free
Self-refer

The Bridge East Midlands

Comprehensive housing and mental health support for vulnerable individuals in Leicestershire.

Housing & Homelessness
England
England-wide service
Free
Self-refer

Mind in Berkshire

Free mental health and wellbeing support across Berkshire

Mental Health & Wellbeing
South Oxfordshire
England-wide service
Free
Self-refer

Talking Therapies Berkshire NHS

Free NHS talking therapies for anxiety, depression, stress and low mood

Mental Health & Wellbeing
Berkshire
England-wide service
Free
Self-refer

Berkshire Healthcare Children and Young People Mental Health Service

Mental health support and signposting for children and young people in Berkshire

Children & Young People
Berkshire
England-wide service
Free
Self-refer

Tellmi Berkshire

Free anonymous online mental health support for young people

Children & Young People
Berkshire
England-wide service
Free
Self-refer

Berkshire Women's Aid

Free confidential domestic abuse support, advocacy and refuge accommodation

Domestic Abuse
Berkshire
England-wide service
Free
Self-refer

DASH — Domestic Abuse Stops Here

Domestic abuse support, including help with legal options, court support and safety planning

Domestic Abuse
Windsor
England-wide service
Free
Self-refer

Victim Support Berkshire

Free emotional and practical support for people affected by crime

Crisis Support
South Oxfordshire
England-wide service
Free
Self-refer

Age UK Berkshire Information and Advice

Free independent advice for people aged 50+, families and carers

Older People
Berkshire
England-wide service
Free
Self-refer

Age UK Berkshire Carers Support

Support, information and advice for unpaid carers

Carers Support
Berkshire
England-wide service
Free
Self-refer

Reading & West Berkshire Carers Hub

Advice, information and support for unpaid carers

Carers Support
Reading
England-wide service
Free
Self-refer

Berkshire Sensory Consortium Service

Support for children and young people with hearing, vision or multi-sensory needs

Disability & SEN
Berkshire
England-wide service
Free
Self-refer

StreetLink

Lets the public alert outreach services when someone is sleeping rough.

Housing & Homelessness
England
England-wide service
Free
Self-refer

National Centre for Domestic Violence

Free emergency legal protection for survivors of domestic abuse regardless of financial status.

Domestic Abuse
Lichfield
England-wide service
Free
Self-refer

National services

Available across the UK. These are shown separately and are not counted as local Newcastle upon Tyne services.

StepChange Debt Charity

Free national debt advice, personalised debt help and fee-free debt management support.

Money & Debt
National
UK-wide service
Free
Self-refer

Mental Health Support

24/7 urgent mental health support and crisis line

Mental Health & Wellbeing
Barking & Dagenham
UK-wide service
Free
Self-refer

Universal Credit

Monthly payment to help with living costs if you are on a low income or out of work.

Benefits & Cost of Living
National
UK-wide service
Free
Self-refer

Emergency Services — 999

Call 999 immediately in a life-threatening emergency — police, fire, ambulance or coastguard.

Crisis Support
London
UK-wide service
Free
Self-refer

Single Homeless Project (SHP)

Single Homeless Project (SHP) offers housing and homelessness across the UK.

Housing & Homelessness
UK-wide service
Free
Referral needed

KIDS

Support for disabled children, young people and their families.

Disability & SEN
National
UK-wide service
Free
Self-refer

Contact

National charity supporting families with disabled children.

Disability & SEN
National
UK-wide service
Free
Self-refer

Mobilise

Online support community and practical help for unpaid carers.

Carers Support
National
UK-wide service
Free
Self-refer

Carers UK

National advice, information and support for unpaid carers.

Carers Support
National
UK-wide service
Free
Self-refer

Derman

Derman offers mental health and wellbeing across the UK.

Mental Health & Wellbeing
UK-wide service
Free
Self-refer

Toynbee Hall

Toynbee Hall offers community projects across the UK.

Community Projects
UK-wide service
Free
Self-refer

Open Age

Open Age offers mental health and wellbeing across the UK.

Mental Health & Wellbeing
UK-wide service
Free
Self-refer

Pension Credit

Extra money to help with living costs if you are over State Pension age and on a low income.

Benefits & Cost of Living
National
UK-wide service
Free
Self-refer

Attendance Allowance

Help with extra costs if you are State Pension age or older and need help because of illness or disability.

Disability & SEN
National
UK-wide service
Free
Self-refer

Carer’s Allowance

Weekly benefit for people who care for someone for at least 35 hours a week.

Carers Support
National
UK-wide service
Free
Self-refer

Personal Independence Payment (PIP)

Benefit to help with extra living costs if you have a long-term disability or health condition.

Disability & SEN
National
UK-wide service
Free
Self-refer

Child Benefit

Payment to help with the cost of bringing up a child.

Family & Parenting
National
UK-wide service
Free
Self-refer

Healthy Start

NHS scheme helping eligible pregnant people and families with young children buy healthy food and milk.

Family & Parenting
National
UK-wide service
Free
Self-refer

Free School Meals

Help with school meal costs for eligible children in England.

Children & Young People
National
UK-wide service
Free
Self-refer

Ambitious About Autism

National charity supporting autistic children and young people through education, programmes and advice.

Disability & SEN
National
UK-wide service
Free
Self-refer

Autism Central

National peer education programme helping families and carers understand autism and advocate for autistic people.

Disability & SEN
National
UK-wide service
Free
Self-refer

British Dyslexia Association

National advice, information and support for people with dyslexia, families and professionals.

Disability & SEN
National
UK-wide service
Free
Self-refer

National Deaf Children’s Society

National charity supporting deaf children, young people and their families across the UK.

Disability & SEN
National
UK-wide service
Free
Self-refer

British Deaf Association (BDA)

National Deaf-led organisation representing Deaf people who use BSL in the UK.

Disability & SEN
National
UK-wide service
Free
Self-refer

STAMMA

National advice, information and support for people who stammer and their families.

Disability & SEN
National
UK-wide service
Free
Self-refer

Autistic Girls Network

National support and information focused on better recognition and understanding of autistic girls.

Disability & SEN
National
UK-wide service
Free
Self-refer

Citizens Advice

Free, confidential advice on money, benefits, housing, work and everyday problems.

Money & Debt
United Kingdom
UK-wide service
Free
Self-refer

National Debtline

Free debt advice and practical tools for people in England, Wales and Scotland.

Money & Debt
United Kingdom
UK-wide service
Free
Self-refer

Mind

Mental health information, support and signposting across England and Wales.

Mental Health & Wellbeing
United Kingdom
UK-wide service
Free
Self-refer

National Careers Service

Free government careers advice and guidance service for anyone aged 13+ in England.

Employment & Skills
West Sussex
UK-wide service
Free
Self-refer

SMART Recovery

A self-help peer support programme for recovery from all types of addiction using science-based tools.

Health Support
West Sussex
UK-wide service
Free
Self-refer

Macmillan Cancer Support

Free information, emotional and practical support for people affected by cancer.

Health Support
West Sussex
UK-wide service
Free
Self-refer

Shelter Cymru Housing Advice

Expert, independent advice for anyone in Wales facing housing problems or homelessness.

Housing & Homelessness
Wales
UK-wide service
Free
Self-refer

Live Fear Free Helpline (Welsh Women's Aid)

A 24/7 helpline for anyone in Wales experiencing domestic abuse, sexual violence, or other forms of violence.

Domestic Abuse
Wales
UK-wide service
Free
Self-refer

Age Cymru Advice Line

Information and advice for older people, their families, and carers in Wales.

Older People
Wales
UK-wide service
Free
Self-refer

NHS Social Care and Support Guide

Official guide to help with day-to-day living due to illness or disability.

Health Support
England
UK-wide service
Free
Self-refer

Childline

A free, private and confidential service for children and young people up to the age of 19.

Children & Young People
England
UK-wide service
Free
Self-refer

Crisis

National charity for people experiencing homelessness, providing education and housing advice.

Housing & Homelessness
England
UK-wide service
Free
Self-refer

Scope Helpline

Free, independent and impartial advice and support on issues that matter to disabled people.

Disability & SEN
England
UK-wide service
Free
Self-refer

Age UK Advice Line

A free, confidential national telephone service for older people, their families, and carers.

Older People
England
UK-wide service
Free
Self-refer

The Mix

Essential support for under 25s on everything from mental health and relationships to money and housing.

Children & Young People
England
UK-wide service
Free
Self-refer

YoungMinds

Mental health support for children, young people, and advice for their parents.

Children & Young People
England
UK-wide service
Free
Self-refer

Citizens Advice Adviceline (England)

Free, confidential, and impartial advice on money, legal rights, and consumer issues.

Benefits & Cost of Living
England
UK-wide service
Free
Self-refer

Homeless Link (Homeless England)

A comprehensive database to find local homelessness services across England.

Housing & Homelessness
England
UK-wide service
Free
Self-refer

Anxiety UK Support Services

Specialist support, therapy, and advice for those living with anxiety and anxiety-based depression.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

Centrepoint Youth Support

Housing advice and support for young people aged 16-25 at risk of homelessness.

Housing & Homelessness
England
UK-wide service
Free
Self-refer

Crisis UK

National charity providing practical support to help people exit homelessness.

Housing & Homelessness
England
UK-wide service
Free
Self-refer

Home-Start UK

Practical and emotional support for families with at least one child under five.

Family & Parenting
England
UK-wide service
Free
Self-refer

Independent Age Helpline

Free advice and support for older people facing financial hardship or needing help with care.

Older People
England
UK-wide service
Free
Self-refer

FoodCycle

Free weekly community meals made from surplus food for anyone in need of food or company.

Food Support
England
UK-wide service
Free
Self-refer

FareShare

Fighting hunger by redistributing surplus food to frontline charities.

Food Support
England
UK-wide service
Free
Referral needed

Action for Children

Practical and emotional support for children, young people, and families.

Family & Parenting
Leeds, unparished area
UK-wide service
Free
Self-refer

Coram Family Lives Support Line

Free, confidential helpline for any aspect of parenting and family life.

Family & Parenting
Hatfield
UK-wide service
Free
Self-refer

Parent Talk

Online support and advice for parents and carers from expert coaches.

Family & Parenting
England
UK-wide service
Free
Self-refer

Scope - Disability Information and Advice

Free, independent and impartial information and support for disabled people.

Disability & SEN
England
UK-wide service
Free
Self-refer

NHS Healthy Start

Help to buy healthy food and milk for pregnant women and families with young children.

Food Support
England
UK-wide service
Free
Self-refer

Independent Age Support

Support for older people to live with independence and dignity.

Older People
England
UK-wide service
Free
Self-refer

Age UK

A free national advice line and local services supporting older people with money, care, and loneliness.

Older People
England
UK-wide service
Free
Self-refer

Gingerbread

Specialist advice and community support for single parent families.

Family & Parenting
England
UK-wide service
Free
Self-refer

NHS 111 Online

Get urgent medical help or advice online for non-life-threatening conditions.

Health Support
England
UK-wide service
Free
Self-refer

Refuge National Domestic Abuse Helpline

A 24-hour freephone helpline for women and children experiencing domestic abuse.

Domestic Abuse
England
UK-wide service
Free
Self-refer

Action for Children Parent Talk

Free and confidential live chat and advice for parents and carers of children.

Family & Parenting
England
UK-wide service
Free
Self-refer

Feeding Britain: Affordable Food Clubs

A national network of community food clubs offering low-cost groceries and support.

Food Support
England
UK-wide service
Free
Self-refer

Shaw Trust: Employment Support

Specialist support to help people with disabilities or health conditions find and keep work.

Employment & Skills
England
UK-wide service
Free
Self-refer

Gingerbread Single Parent Helpline

Expert advice and practical support for single parent families.

Family & Parenting
England
UK-wide service
Free
Self-refer

FareShare Food Support

Connecting surplus food to community groups and charities to tackle hunger.

Food Support
England
UK-wide service
Free
Self-refer

Samaritans Listening Service

24/7 confidential support for anyone experiencing distress or needing to talk.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

National Domestic Abuse Helpline

A 24-hour freephone helpline for women experiencing domestic abuse.

Domestic Abuse
England
UK-wide service
Free
Self-refer

Help through Hardship Helpline

A free, confidential helpline providing support for those struggling to afford essentials.

Benefits & Cost of Living
England
UK-wide service
Free
Self-refer

Family Action - FamilyLine

Free emotional support and practical guidance for adults on any aspect of family life.

Family & Parenting
England
UK-wide service
Free
Self-refer

StepChange Debt Advice

Free expert debt advice and tailored debt solutions available across the UK.

Money & Debt
England
UK-wide service
Free
Self-refer

Rethink Mental Illness Advice Service

Expert advice and information for people severely affected by mental illness and their carers.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

Parent Talk by Action for Children

Free, confidential advice for parents and carers from trained family support workers.

Family & Parenting
England
UK-wide service
Free
Self-refer

Independent Food Aid Network (IFAN)

A network helping people find local independent food banks and support across the UK.

Food Support
England
UK-wide service
Free
Self-refer

Shout Crisis Text Line

A 24/7 free, confidential text-based support service for anyone in mental health crisis.

Crisis Support
England
UK-wide service
Free
Self-refer

Crisis Skylight Support

Practical support and training to help people leave homelessness behind for good.

Housing & Homelessness
Tower Hamlets, unparished area
UK-wide service
Free
Self-refer

Home-Start Family Support

Local volunteers supporting families with young children through difficult times.

Family & Parenting
England
UK-wide service
Free
Self-refer

NHS Talking Therapies

Free, confidential NHS treatments for common mental health problems like anxiety and depression.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

Turn2us Financial Support

Charity helping people in financial hardship access benefits, grants, and other financial assistance.

Benefits & Cost of Living
England
UK-wide service
Free
Self-refer

Citizens Advice Bureau

Free, confidential, and independent advice on benefits, debt, and legal issues.

Benefits & Cost of Living
England
UK-wide service
Free
Self-refer

St Giles Trust Employment Support

Holistic help to overcome complex barriers and secure stable employment.

Employment & Skills
England
UK-wide service
Free
Self-refer

Age UK Advice and Support

Free, confidential information and advice for older people on money, care, and housing.

Older People
England
UK-wide service
Free
Self-refer

NHS Every Mind Matters

Expert NHS advice and practical tools to help you look after your mental health.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

Family Rights Group Advice Line

Legal and practical advice for families involved with children's social services.

Family & Parenting
England
UK-wide service
Free
Self-refer

Local Council Crisis and Resilience Fund

Financial help from your local council for essential costs like food, energy, and bills.

Benefits & Cost of Living
England
UK-wide service
Free
Self-refer

NHS 111 Mental Health Support

24/7 access to urgent mental health support by calling 111 and selecting the mental health option.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

Shout 24/7 Crisis Text Service

A free, confidential, 24/7 text messaging support service for anyone in crisis.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

Samaritans - 24/7 Emotional Support

A safe place to talk 24 hours a day, 365 days a year, for anyone struggling to cope.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

Shelter England Advice Services

Expert advice and legal support for people facing housing issues or homelessness.

Housing & Homelessness
England
UK-wide service
Free
Self-refer

Citizens Advice National Help

Free, confidential advice on debt, benefits, housing, and legal rights for anyone in England.

Benefits & Cost of Living
England
UK-wide service
Free
Self-refer

Family Rights Group

Free confidential advice for parents and wider family involved with children’s services or care processes.

Family & Parenting
England
UK-wide service
Free
Self-refer

Contact — Families with Disabled Children

Advice and support for parents of disabled children.

Disability & SEN
England
UK-wide service
Free
Self-refer

Grassroots Suicide Prevention

Suicide prevention support, training and signposting resources.

Mental Health & Wellbeing
England
UK-wide service
Free
Self-refer

PayPlan

Free debt advice and repayment support available online and by phone across the UK.

Money & Debt
England
UK-wide service
Free
Self-refer

The Silver Line

A free 24/7 helpline offering friendship, conversation and support for older people.

Older People
England
UK-wide service
Free
Self-refer

Turn2us Grants and Benefits Search

Free tools to check benefits, search for grants and find financial support.

Benefits & Cost of Living
England
UK-wide service
Free
Self-refer

Op FORTITUDE

Free central referral pathway for Armed Forces veterans who are homeless or at risk of homelessness.

Housing & Homelessness
Northamptonshire
UK-wide service
Free
Self-refer

The Respite Association

Grants toward appropriately qualified respite care for eligible disabled, sick, elderly or terminally ill people and their unpaid carers.

Carers Support
Northamptonshire
UK-wide service
Free
Self-refer

Family Lives

Free parenting helpline, online chat, email support, parenting courses and information about separation, bullying and family difficulties.

Family & Parenting
Northamptonshire
UK-wide service
Free
Self-refer

Family Fund

Grants for eligible low-income families raising a disabled or seriously ill child, covering items such as appliances, clothing, computers and sensory equipment.

Disability & SEN
Northamptonshire
UK-wide service
Free
Self-refer

Disabled Living Information Service

Free independent-living information and guidance about disability equipment and practical solutions.

Disability & SEN
Northamptonshire
UK-wide service
Free
Self-refer

Disability Law Service

Free legal advice for disabled people and carers concerning community care, discrimination, employment and other disability-rights issues.

Disability & SEN
Northamptonshire
UK-wide service
Free
Self-refer

Disability Grants Directory

Free searchable resource identifying charities and trusts that may fund disability-related equipment, adaptations and other needs.

Disability & SEN
Northamptonshire
UK-wide service
Free
Self-refer

Operation Courage

NHS mental-health support for Armed Forces veterans, reservists, people leaving the military and eligible family members.

Mental Health & Wellbeing
Northamptonshire
UK-wide service
Free
Self-refer

Student Health Association Assistance Fund

Bursaries of up to £500 for eligible disabled students in higher education who have first applied for Disabled Students’ Allowance.

Disability & SEN
Northamptonshire
UK-wide service
Free
Self-refer

Samaritans Nottingham Branch

24/7 confidential emotional support for anyone struggling to cope or in crisis.

Crisis Support
United Kingdom
UK-wide service
Free
Self-refer

Alzheimer’s Society Dementia Support

Free information, practical advice and telephone support for people affected by dementia and their families.

Older People
United Kingdom
UK-wide service
Free
Self-refer

Citizens Advice Help to Claim

Support for Rutland residents in starting and managing a new Universal Credit claim.

Benefits & Cost of Living
Oakham
UK-wide service
Free
Self-refer

MoneyHelper

Free government-backed guidance on debt, budgeting, benefits, pensions, borrowing and managing money.

Money & Debt
Camden, unparished area
UK-wide service
Free
Self-refer

Family Rights Group Advice Service

Free expert legal advice for families involved with children's services or family court.

Family & Parenting
East Midlands
UK-wide service
Free
Self-refer

Working Families Legal Advice

Free advice on employment rights and in-work benefits for parents and carers.

Employment & Skills
East Midlands
UK-wide service
Free
Self-refer

Contact for Families with Disabled Children

Free national advice, information and support for families caring for disabled children or children with additional needs.

Disability & SEN
East Midlands
UK-wide service
Free
Self-refer

NHS Urgent Mental Health Support

24/7 urgent mental health help available by calling 111 and selecting option 2.

Crisis Support
East Midlands
UK-wide service
Free
Self-refer

Tellmi

Free, anonymous mental health app with peer support for ages 11+ across the UK, with commissioned counselling in selected areas.

Mental Health & Wellbeing
UK-wide service
Free
Self-refer

distrACT App

App providing private support and coping strategies for self-harm and suicidal thoughts.

Mental Health & Wellbeing
East Midlands
UK-wide service
Free
Self-refer

Samaritans Emotional Support

Confidential, 24/7 emotional support for anyone struggling to cope or experiencing suicidal thoughts.

Crisis Support
East Midlands
UK-wide service
Free
Self-refer

Men’s Advice Line

Confidential helpline for male victims of domestic abuse seeking advice and support.

Domestic Abuse
Rutland
UK-wide service
Free
Self-refer

Galop

Specialist support for LGBT+ people experiencing domestic abuse, sexual violence, or hate crime.

Domestic Abuse
Rutland
UK-wide service
Free
Self-refer

Victim Support

Independent support for anyone affected by crime, providing emotional and practical help.

Crisis Support
East Midlands
UK-wide service
Free
Self-refer

Veterans’ Gateway

A free first point of contact connecting veterans and families with suitable support around housing, health, money, work and welfare.

Community Projects
Oakham
UK-wide service
Free
Self-refer

Help Through Hardship

Free advice about benefits, grants, income and emergency food by phone.

Benefits & Cost of Living
National
UK-wide service
Free
Self-refer

Learn My Way – Free Digital Skills for Beginners

Free online beginner-friendly digital skills learning from Good Things Foundation for people across the UK.

Employment & Skills
National
UK-wide service
Free
Self-refer

Find Local Digital Inclusion Support

A free UK-wide map from Good Things Foundation to help people find local digital inclusion support.

Employment & Skills
National
UK-wide service
Free
Self-refer

CMS Clarity – Child Maintenance Clarity Check

Free online child maintenance calculator and practical guidance for separated parents.

Family & Parenting
UK-wide service
Free and paid options
Self-refer

Local services

30

Support services currently listed directly in Newcastle upon Tyne.

Local events

3

Upcoming events and activities happening in Newcastle upon Tyne.

Categories

15

Different kinds of help currently available around Newcastle upon Tyne.

Nearby places

You may find extra services and events in nearby towns and areas.

We’re still adding nearby areas.

Quick answers for Newcastle upon Tyne

What help can I find here?

You can browse local services, wider-area support, community events and practical guides for Newcastle upon Tyne on this page.

What if I need urgent help?

If your situation feels urgent, use the urgent help link on this page for crisis support and immediate next steps.

What if there is not enough local help listed yet?

If local listings are still growing in Newcastle upon Tyne, we also show wider-area and national support so you still have somewhere to turn.

Newcastle upon Tyne Support Services and Community Help

Newcastle upon Tyne residents can use this page to find local support services, community help, trusted organisations and practical advice in one place.

Browse local listings first, then explore region-wide, county-wide and England-wide support that is also visible to people in Newcastle upon Tyne.

If you are not sure where to start, use the search and category filters to narrow down the kind of help you need in Newcastle upon Tyne.

This page is designed to make it easier to discover support in Newcastle upon Tyne, including free services, wider area support and practical local help.

Help available in Newcastle upon Tyne

This page brings together local support services, community help and events for people in Newcastle upon Tyne, Tyne and Wear. You can explore practical help, free activities and trusted organisations in one place.