Free Support Services in Newcastle upon Tyne
Find local support services, community help and events in Newcastle upon Tyne, Tyne and Wear.
Local services
Newcastle City Council Crisis and Resilience Fund
Emergency support for urgent needs such as food, energy, essential furniture, emergency housing costs, transport and digital access.
Newcastle City Council Cost of Living Support
Council hub signposting to emergency funds, food support, children and families, mental health and household support.
Money Matters Newcastle
Free debt and money management advice for Newcastle residents.
Newcastle Welfare Rights Service
Advice on welfare benefits, benefit entitlement, applications and appeals.
Citizens Advice Newcastle
Free, confidential and independent advice for people in Newcastle.
Newcastle Foodbank
Food parcels, affordable food and welfare support for people experiencing food poverty.
The People's Kitchen
Free hot meals for adults who are homeless or vulnerable, plus support such as sleeping bags, warm clothing and toiletries.
InformationNOW Free Meals and Affordable Food Directory
Directory of free meals, low-cost food, community food support and foodbanks in Newcastle.
Newcastle Housing Advice Centre
Housing advice for people who are homeless, at risk of homelessness or need emergency housing help.
Newcastle Housing Help for Domestic Abuse
Emergency accommodation and housing advice for people affected by domestic abuse.
Safe Newcastle Domestic Abuse Services
Local and national domestic abuse support options for adult survivors, children, young people and people worried about their behaviour.
Children and Families Newcastle
Support for pregnancy, early years, school-age children, young people and families up to age 25.
Newcastle Community Hubs for Children and Families
Health visiting, family support, community midwifery, mental health support, children's therapies, youth provision, childcare and employability support.
Newcastle Early Help for Families
Support before family problems become more serious, including practical, wellbeing and educational help.
Newcastle Children's Social Care
Help when there are worries about a child or young person's safety or wellbeing.
Free Childcare for Two Year Olds Newcastle
15 hours per week of free early education and childcare for eligible two-year-olds.
Newcastle SEND Local Offer / Support Directory
Support information for children and young people with special educational needs and disabilities.
National Deaf Children's Society — Newcastle Local Offer Listing
Free independent support and information for parents, carers, deaf young people and professionals.
Newcastle Carers
Support, advice and guidance for unpaid carers, including carers of people with learning disabilities or autism.
Newcastle Carers Autism Support Group
Monthly autism support group and guidance for people looking after someone with autism or learning disabilities.
Adult Social CarePoint Newcastle
Information, signposting and support for adults struggling with daily living or where there are safety concerns.
Connected Voice Advocacy
Free community advocacy helping vulnerable adults in Newcastle make informed choices and speak up.
Newcastle Council Asylum Team
Support for newly arrived asylum seekers and refugees who have received a decision on their asylum claim.
Newcastle Treatment and Recovery Service / NTaR
Free and confidential support for people of any age who want to reduce, manage or stop drug or alcohol use.
WithYou Online Support
Free confidential online support for people affected by drugs, alcohol or mental health challenges.
Newcastle Sexual Health Service
Free and confidential sexual health services in Newcastle for anyone aged 13 plus.
Volunteer Centre Newcastle
Helps people find local volunteering opportunities and supports community involvement.
InformationNOW Newcastle
Free Newcastle information service covering care, money, health, housing, staying independent and local community support.
Newcastle food support
Community food support in Newcastle through The Pantry for people and families who need help with food and essentials.
Newcastle Library community information
Free library, digital access and community information in Newcastle through Libraries NI.
Region and county-wide services
Wider area support that still applies in Newcastle upon Tyne, including services set at region or county level.
Connected Voice Cost of Living Support Directory
Directory of local organisations helping with food, energy costs, mental health and other cost-of-living needs.
North Tyneside Integrated Domestic Abuse Service
Refuge accommodation and outreach support for people aged 16 plus affected by domestic abuse.
Families 1st 4 Additional Needs
Support for families caring for autistic people, people with learning disabilities, neurodiversity or additional needs.
Connected Voice Refugee and Asylum Seeker Advocacy
Advocacy support for refugees and asylum seekers in Tyne and Wear and Northumberland.
Action Foundation
Drop-in, casework, language learning and supported housing for refugees, asylum seekers and other migrants.
North of England Refugee Service
Advice and support for asylum seekers, refugees and people refused asylum.
Connected Voice Free Support for VCSE Organisations
Free support and development for voluntary, community and social enterprise organisations in Newcastle and Gateshead.
Northumbria SARC — The Angel Centre
Free, confidential support and practical help for anyone who has experienced sexual violence or sexual abuse, whether or not they report to police.
Someone Cares
Free trauma-informed counselling, ISVA support, wellbeing groups and support for people aged 11+ affected by rape, sexual abuse, childhood abuse or domestic violence.
Gateshead Domestic Abuse Team
Advice and support for anyone affected by domestic abuse, including support around housing, counselling and one-to-one help.
Sunderland Domestic Abuse Support Services
Local domestic abuse support routes for victims and survivors, including links to specialist help.
Key to Life Foodbank
Emergency food parcels through referral from welfare support, Citizens Advice, schools, children's centres, GP or other supporting organisations.
Hospitality & Hope
Free foodbank, community shops, free family activities, food education, free school uniform, debt and welfare advice, free SIM cards and homelessness support.
South Tyneside Council Food Banks Directory
Local foodbank and food support information for people in crisis.
North Tyneside Local Welfare Provision
Emergency help with food, energy, essential travel, vouchers for clothing or household items, foodbank and hygiene parcels, advice and referrals.
North Tyneside Council Welfare Assistance
Support during financial crisis, including emergency food supplies and utility top-ups.
Gateshead Council Crisis Support / Local Welfare
Emergency help and local welfare support for people facing hardship.
Sunderland City Council Welfare Support
Support and signposting for residents struggling with money, essentials and cost-of-living pressures.
South Tyneside MASH / Family Hub Support
Families struggling with money, food or crisis needs can speak to South Tyneside support services or local Family Hubs.
Gateshead Foodbank
Emergency food parcels for people referred in crisis.
Sunderland Foodbank
Emergency food parcels and support for people experiencing food crisis.
North Tyneside Foodbank
Emergency food support for local people referred in crisis.
South Tyneside Family Hubs
Family support, parenting help, early years support and money or food support signposting.
South Tyneside 0–19 Team
Health visitors and school nurses supporting children and young people aged 0 to 19 and their families.
Gateshead Family Hubs
Family support, early years advice, parenting support and local community help.
Sunderland Family Hubs
Support for children, young people and families, including early years, parenting and wellbeing help.
North Tyneside Family Hubs
Family support, early help, parenting guidance and local services for children and young people.
South Tyneside Carers Service
Information, advice and support for unpaid carers.
North Tyneside Carers' Centre
Advice, practical support and wellbeing help for unpaid carers.
Gateshead Carers Association
Support, information and advice for unpaid carers in Gateshead.
Sunderland Carers Centre
Information, advice, groups and support for unpaid carers.
Citizens Advice Gateshead
Free, confidential advice on benefits, debt, housing, employment and other issues.
Citizens Advice Sunderland
Free advice for Sunderland residents on money, benefits, housing and everyday problems.
Citizens Advice North Tyneside
Free advice and support for residents with welfare, debt, housing and other concerns.
Citizens Advice South Tyneside
Free advice on debt, benefits, housing, employment and family issues.
Age UK North Tyneside
Support to help older people stay connected, independent and well.
Sunderland Mind
Mental health information, support and signposting, including urgent help routes.
England-wide services
Available across United Kingdom. These appear on local child pages because they serve people throughout United Kingdom.
Shelter London
Free housing advice and support for people facing homelessness or housing problems in London.
Psychology, Mood, Anxiety and Personality Care Pathway
Specialist outpatient psychological therapy service for adults with moderate to severe mental health problems
Older Adult Mental Health and Memory Service
Specialist mental health and memory service for older adults aged 65+ and dementia support including Admiral Nurse care
Home Treatment Team (HTT)
24/7 acute mental health crisis service providing emergency home-based treatment to prevent hospital admission
Ealing Advice Service
Free, independent advice on benefits, debt, housing and welfare for Ealing residents.
Working Well Trust Employment Support
Specialist support for people with mental health challenges or neurodiversity on their employment journey.
Family Hubs
A 'one-stop shop' for families to access a wide range of support and information.
Citizens Advice Nottingham & Nottinghamshire
Free and confidential advice on debt, benefits, housing, and legal rights.
Wellbeing Lincs
Regional support service helping people navigate life changes and stay independent.
The Bridge East Midlands
Comprehensive housing and mental health support for vulnerable individuals in Leicestershire.
Mind in Berkshire
Free mental health and wellbeing support across Berkshire
Talking Therapies Berkshire NHS
Free NHS talking therapies for anxiety, depression, stress and low mood
Berkshire Healthcare Children and Young People Mental Health Service
Mental health support and signposting for children and young people in Berkshire
Tellmi Berkshire
Free anonymous online mental health support for young people
Berkshire Women's Aid
Free confidential domestic abuse support, advocacy and refuge accommodation
DASH — Domestic Abuse Stops Here
Domestic abuse support, including help with legal options, court support and safety planning
Victim Support Berkshire
Free emotional and practical support for people affected by crime
Age UK Berkshire Information and Advice
Free independent advice for people aged 50+, families and carers
Age UK Berkshire Carers Support
Support, information and advice for unpaid carers
Reading & West Berkshire Carers Hub
Advice, information and support for unpaid carers
Berkshire Sensory Consortium Service
Support for children and young people with hearing, vision or multi-sensory needs
StreetLink
Lets the public alert outreach services when someone is sleeping rough.
National Centre for Domestic Violence
Free emergency legal protection for survivors of domestic abuse regardless of financial status.
National services
Available across the UK. These are shown separately and are not counted as local Newcastle upon Tyne services.
StepChange Debt Charity
Free national debt advice, personalised debt help and fee-free debt management support.
Mental Health Support
24/7 urgent mental health support and crisis line
Universal Credit
Monthly payment to help with living costs if you are on a low income or out of work.
Emergency Services — 999
Call 999 immediately in a life-threatening emergency — police, fire, ambulance or coastguard.
Single Homeless Project (SHP)
Single Homeless Project (SHP) offers housing and homelessness across the UK.
KIDS
Support for disabled children, young people and their families.
Contact
National charity supporting families with disabled children.
Mobilise
Online support community and practical help for unpaid carers.
Carers UK
National advice, information and support for unpaid carers.
Derman
Derman offers mental health and wellbeing across the UK.
Toynbee Hall
Toynbee Hall offers community projects across the UK.
Open Age
Open Age offers mental health and wellbeing across the UK.
Pension Credit
Extra money to help with living costs if you are over State Pension age and on a low income.
Attendance Allowance
Help with extra costs if you are State Pension age or older and need help because of illness or disability.
Carer’s Allowance
Weekly benefit for people who care for someone for at least 35 hours a week.
Personal Independence Payment (PIP)
Benefit to help with extra living costs if you have a long-term disability or health condition.
Child Benefit
Payment to help with the cost of bringing up a child.
Healthy Start
NHS scheme helping eligible pregnant people and families with young children buy healthy food and milk.
Free School Meals
Help with school meal costs for eligible children in England.
Ambitious About Autism
National charity supporting autistic children and young people through education, programmes and advice.
Autism Central
National peer education programme helping families and carers understand autism and advocate for autistic people.
British Dyslexia Association
National advice, information and support for people with dyslexia, families and professionals.
National Deaf Children’s Society
National charity supporting deaf children, young people and their families across the UK.
British Deaf Association (BDA)
National Deaf-led organisation representing Deaf people who use BSL in the UK.
STAMMA
National advice, information and support for people who stammer and their families.
Autistic Girls Network
National support and information focused on better recognition and understanding of autistic girls.
Citizens Advice
Free, confidential advice on money, benefits, housing, work and everyday problems.
National Debtline
Free debt advice and practical tools for people in England, Wales and Scotland.
Mind
Mental health information, support and signposting across England and Wales.
National Careers Service
Free government careers advice and guidance service for anyone aged 13+ in England.
SMART Recovery
A self-help peer support programme for recovery from all types of addiction using science-based tools.
Macmillan Cancer Support
Free information, emotional and practical support for people affected by cancer.
Shelter Cymru Housing Advice
Expert, independent advice for anyone in Wales facing housing problems or homelessness.
Live Fear Free Helpline (Welsh Women's Aid)
A 24/7 helpline for anyone in Wales experiencing domestic abuse, sexual violence, or other forms of violence.
Age Cymru Advice Line
Information and advice for older people, their families, and carers in Wales.
NHS Social Care and Support Guide
Official guide to help with day-to-day living due to illness or disability.
Childline
A free, private and confidential service for children and young people up to the age of 19.
Crisis
National charity for people experiencing homelessness, providing education and housing advice.
Scope Helpline
Free, independent and impartial advice and support on issues that matter to disabled people.
Age UK Advice Line
A free, confidential national telephone service for older people, their families, and carers.
The Mix
Essential support for under 25s on everything from mental health and relationships to money and housing.
YoungMinds
Mental health support for children, young people, and advice for their parents.
Citizens Advice Adviceline (England)
Free, confidential, and impartial advice on money, legal rights, and consumer issues.
Homeless Link (Homeless England)
A comprehensive database to find local homelessness services across England.
Anxiety UK Support Services
Specialist support, therapy, and advice for those living with anxiety and anxiety-based depression.
Centrepoint Youth Support
Housing advice and support for young people aged 16-25 at risk of homelessness.
Crisis UK
National charity providing practical support to help people exit homelessness.
Home-Start UK
Practical and emotional support for families with at least one child under five.
Independent Age Helpline
Free advice and support for older people facing financial hardship or needing help with care.
FoodCycle
Free weekly community meals made from surplus food for anyone in need of food or company.
FareShare
Fighting hunger by redistributing surplus food to frontline charities.
Action for Children
Practical and emotional support for children, young people, and families.
Coram Family Lives Support Line
Free, confidential helpline for any aspect of parenting and family life.
Parent Talk
Online support and advice for parents and carers from expert coaches.
Scope - Disability Information and Advice
Free, independent and impartial information and support for disabled people.
NHS Healthy Start
Help to buy healthy food and milk for pregnant women and families with young children.
Independent Age Support
Support for older people to live with independence and dignity.
Age UK
A free national advice line and local services supporting older people with money, care, and loneliness.
Gingerbread
Specialist advice and community support for single parent families.
NHS 111 Online
Get urgent medical help or advice online for non-life-threatening conditions.
Refuge National Domestic Abuse Helpline
A 24-hour freephone helpline for women and children experiencing domestic abuse.
Action for Children Parent Talk
Free and confidential live chat and advice for parents and carers of children.
Feeding Britain: Affordable Food Clubs
A national network of community food clubs offering low-cost groceries and support.
Shaw Trust: Employment Support
Specialist support to help people with disabilities or health conditions find and keep work.
Gingerbread Single Parent Helpline
Expert advice and practical support for single parent families.
FareShare Food Support
Connecting surplus food to community groups and charities to tackle hunger.
Samaritans Listening Service
24/7 confidential support for anyone experiencing distress or needing to talk.
National Domestic Abuse Helpline
A 24-hour freephone helpline for women experiencing domestic abuse.
Help through Hardship Helpline
A free, confidential helpline providing support for those struggling to afford essentials.
Family Action - FamilyLine
Free emotional support and practical guidance for adults on any aspect of family life.
StepChange Debt Advice
Free expert debt advice and tailored debt solutions available across the UK.
Rethink Mental Illness Advice Service
Expert advice and information for people severely affected by mental illness and their carers.
Parent Talk by Action for Children
Free, confidential advice for parents and carers from trained family support workers.
Independent Food Aid Network (IFAN)
A network helping people find local independent food banks and support across the UK.
Shout Crisis Text Line
A 24/7 free, confidential text-based support service for anyone in mental health crisis.
Crisis Skylight Support
Practical support and training to help people leave homelessness behind for good.
Home-Start Family Support
Local volunteers supporting families with young children through difficult times.
NHS Talking Therapies
Free, confidential NHS treatments for common mental health problems like anxiety and depression.
Turn2us Financial Support
Charity helping people in financial hardship access benefits, grants, and other financial assistance.
Citizens Advice Bureau
Free, confidential, and independent advice on benefits, debt, and legal issues.
St Giles Trust Employment Support
Holistic help to overcome complex barriers and secure stable employment.
Age UK Advice and Support
Free, confidential information and advice for older people on money, care, and housing.
NHS Every Mind Matters
Expert NHS advice and practical tools to help you look after your mental health.
Family Rights Group Advice Line
Legal and practical advice for families involved with children's social services.
Local Council Crisis and Resilience Fund
Financial help from your local council for essential costs like food, energy, and bills.
NHS 111 Mental Health Support
24/7 access to urgent mental health support by calling 111 and selecting the mental health option.
Shout 24/7 Crisis Text Service
A free, confidential, 24/7 text messaging support service for anyone in crisis.
Samaritans - 24/7 Emotional Support
A safe place to talk 24 hours a day, 365 days a year, for anyone struggling to cope.
Shelter England Advice Services
Expert advice and legal support for people facing housing issues or homelessness.
Citizens Advice National Help
Free, confidential advice on debt, benefits, housing, and legal rights for anyone in England.
Family Rights Group
Free confidential advice for parents and wider family involved with children’s services or care processes.
Contact — Families with Disabled Children
Advice and support for parents of disabled children.
Grassroots Suicide Prevention
Suicide prevention support, training and signposting resources.
PayPlan
Free debt advice and repayment support available online and by phone across the UK.
The Silver Line
A free 24/7 helpline offering friendship, conversation and support for older people.
Turn2us Grants and Benefits Search
Free tools to check benefits, search for grants and find financial support.
Op FORTITUDE
Free central referral pathway for Armed Forces veterans who are homeless or at risk of homelessness.
The Respite Association
Grants toward appropriately qualified respite care for eligible disabled, sick, elderly or terminally ill people and their unpaid carers.
Family Lives
Free parenting helpline, online chat, email support, parenting courses and information about separation, bullying and family difficulties.
Family Fund
Grants for eligible low-income families raising a disabled or seriously ill child, covering items such as appliances, clothing, computers and sensory equipment.
Disabled Living Information Service
Free independent-living information and guidance about disability equipment and practical solutions.
Disability Law Service
Free legal advice for disabled people and carers concerning community care, discrimination, employment and other disability-rights issues.
Disability Grants Directory
Free searchable resource identifying charities and trusts that may fund disability-related equipment, adaptations and other needs.
Operation Courage
NHS mental-health support for Armed Forces veterans, reservists, people leaving the military and eligible family members.
Student Health Association Assistance Fund
Bursaries of up to £500 for eligible disabled students in higher education who have first applied for Disabled Students’ Allowance.
Samaritans Nottingham Branch
24/7 confidential emotional support for anyone struggling to cope or in crisis.
Alzheimer’s Society Dementia Support
Free information, practical advice and telephone support for people affected by dementia and their families.
Citizens Advice Help to Claim
Support for Rutland residents in starting and managing a new Universal Credit claim.
MoneyHelper
Free government-backed guidance on debt, budgeting, benefits, pensions, borrowing and managing money.
Family Rights Group Advice Service
Free expert legal advice for families involved with children's services or family court.
Working Families Legal Advice
Free advice on employment rights and in-work benefits for parents and carers.
Contact for Families with Disabled Children
Free national advice, information and support for families caring for disabled children or children with additional needs.
NHS Urgent Mental Health Support
24/7 urgent mental health help available by calling 111 and selecting option 2.
Tellmi
Free, anonymous mental health app with peer support for ages 11+ across the UK, with commissioned counselling in selected areas.
distrACT App
App providing private support and coping strategies for self-harm and suicidal thoughts.
Samaritans Emotional Support
Confidential, 24/7 emotional support for anyone struggling to cope or experiencing suicidal thoughts.
Men’s Advice Line
Confidential helpline for male victims of domestic abuse seeking advice and support.
Galop
Specialist support for LGBT+ people experiencing domestic abuse, sexual violence, or hate crime.
Victim Support
Independent support for anyone affected by crime, providing emotional and practical help.
Veterans’ Gateway
A free first point of contact connecting veterans and families with suitable support around housing, health, money, work and welfare.
Help Through Hardship
Free advice about benefits, grants, income and emergency food by phone.
Learn My Way – Free Digital Skills for Beginners
Free online beginner-friendly digital skills learning from Good Things Foundation for people across the UK.
Find Local Digital Inclusion Support
A free UK-wide map from Good Things Foundation to help people find local digital inclusion support.
CMS Clarity – Child Maintenance Clarity Check
Free online child maintenance calculator and practical guidance for separated parents.
Local services
30
Support services currently listed directly in Newcastle upon Tyne.
Local events
3
Upcoming events and activities happening in Newcastle upon Tyne.
Categories
15
Different kinds of help currently available around Newcastle upon Tyne.
Related guides
Trusted advice linked to the kinds of help available here.
Nearby places
You may find extra services and events in nearby towns and areas.
We’re still adding nearby areas.
Council and NHS information
Official information can help with housing, health and local services.
Quick answers for Newcastle upon Tyne
What help can I find here?
You can browse local services, wider-area support, community events and practical guides for Newcastle upon Tyne on this page.
What if I need urgent help?
If your situation feels urgent, use the urgent help link on this page for crisis support and immediate next steps.
What if there is not enough local help listed yet?
If local listings are still growing in Newcastle upon Tyne, we also show wider-area and national support so you still have somewhere to turn.
Newcastle upon Tyne Support Services and Community Help
Newcastle upon Tyne residents can use this page to find local support services, community help, trusted organisations and practical advice in one place.
Browse local listings first, then explore region-wide, county-wide and England-wide support that is also visible to people in Newcastle upon Tyne.
If you are not sure where to start, use the search and category filters to narrow down the kind of help you need in Newcastle upon Tyne.
This page is designed to make it easier to discover support in Newcastle upon Tyne, including free services, wider area support and practical local help.
Help available in Newcastle upon Tyne
This page brings together local support services, community help and events for people in Newcastle upon Tyne, Tyne and Wear. You can explore practical help, free activities and trusted organisations in one place.
