Waltham Forest Citizens Advice

Free, confidential advice on debt, benefits, housing, and legal rights.

Browse Money & Debt
Waltham Forest
Free
Self-refer

All advice is strictly confidential, independent, and impartial.

About this service

Waltham Forest Citizens Advice provides one-to-one advice sessions, help with form-filling for benefits, and negotiate with creditors on behalf of residents. It is there for all residents of Waltham Forest. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are monday to Friday, 9:00am - 5:00pm (Phone lines). You do not have to fix everything in one go, and asking about one bill or one payment is a good place to start.

How they can help you

They provide one-to-one advice sessions, help with form-filling for benefits, and negotiate with creditors on behalf of residents.

What to expect

A triage assessment followed by a scheduled appointment if needed.

What to bring

Any relevant letters, proof of income, or tenancy agreements.

Who it's for

All residents of Waltham Forest

Eligibility

Resident of Waltham Forest

Getting support

Eligibility
Resident of Waltham Forest
Opening hours
Monday to Friday, 9:00am - 5:00pm (Phone lines)
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

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Cost

Free