The Mix
Essential support for under 25s on everything from mental health and relationships to money and housing.
The service is non-judgmental and confidential, designed specifically with young people's needs in mind.
About this service
Essential support for under 25s on everything from mental health and relationships to money and housing. Free counselling by phone or webchat, live support groups, PeerChat one-to-one text conversations with trained peer supporters, community discussion boards, self-paced LifeSkills tools, and urgent help by texting THEMIX to 85258 for Shout's 24/7 text service. It is for Young people aged under 25 anywhere in the UK. Eligibility includes Anyone aged under 25 living in the UK. No referral needed. A safe space
How they can help you
Free counselling by phone or webchat, live support groups, PeerChat one-to-one text conversations with trained peer supporters, community discussion boards, self-paced LifeSkills tools, and urgent help by texting THEMIX to 85258 for Shout's 24/7 text service.
What to expect
A safe space to talk about any issue with someone who understands and can offer practical next steps.
What to bring
No requirements.
Who it's for
Young people aged under 25 anywhere in the UK.
Eligibility
Anyone aged under 25 living in the UK. No referral needed.
Getting support
- Eligibility
- Anyone aged under 25 living in the UK. No referral needed.
- Opening hours
- Helpline: 4pm - 11pm daily; Crisis Messenger 24/7
- Referral requirements
- You can contact this service directly without a referral.
Contact
0808 808 4994help@themix.org.ukVisit WebsiteOnline and national telephone supportTrust and updates
Verification status: Verified
Last verified: October 23, 2026
Last updated: October 23, 2026
Verification source: https://www.themix.org.uk/get-support and https://www.themix.org.uk/about-us
Verification notes: Checked 23 Oct 2026 against The Mix get-support and about pages: services confirmed as PeerChat, discussion boards, support groups, counselling, LifeSkills and Shout text support (text THEMIX to 85258). Organisation confirmed as Mental Health Innovations. Coverage is the whole UK for under-25s; the record previously listed England only.
Report a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free
Not quite right for you?
Contact
0808 808 4994help@themix.org.ukVisit WebsiteOnline and national telephone supportTrust and updates
Verification status: Verified
Last verified: October 23, 2026
Last updated: October 23, 2026
Verification source: https://www.themix.org.uk/get-support and https://www.themix.org.uk/about-us
Verification notes: Checked 23 Oct 2026 against The Mix get-support and about pages: services confirmed as PeerChat, discussion boards, support groups, counselling, LifeSkills and Shout text support (text THEMIX to 85258). Organisation confirmed as Mental Health Innovations. Coverage is the whole UK for under-25s; the record previously listed England only.
Report a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free