Thames Reach Tenancy Sustainment

Support for individuals to maintain their tenancies and prevent homelessness in Croydon.

Browse Housing & Homelessness
Free
Urgent Help
Self-refer

They are specialists in ending rough sleeping and will work with you at your own pace to find a stable solution.

About this service

Thames Reach Tenancy Sustainment provides practical help with managing rent arrears, understanding tenancy rights, and accessing preventative healthcare for people in Greater London. It is there for people who are formerly homeless or at risk of becoming homeless in South London. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are monday to Friday, 09:00 - 17:00. Housing problems can move quickly, so getting advice early usually keeps more options open.

How they can help you

They offer practical help with managing rent arrears, understanding tenancy rights, and accessing preventative healthcare.

What to expect

Professional assessment of your housing situation and a clear plan to help you stay in your home.

What to bring

ID and any housing or benefit letters if available.

Who it's for

People who are formerly homeless or at risk of becoming homeless in South London.

Eligibility

Anyone facing homelessness or struggling to maintain their current home.

Getting support

Eligibility
Anyone facing homelessness or struggling to maintain their current home.
Opening hours
Monday to Friday, 09:00 - 17:00
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

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Cost

Free