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Southern Water Priority Services / Financial Support

Verified

Extra help for vulnerable customers and support for people struggling with water bills.

If utility bills are becoming hard to manage, it is worth asking early what support or flexibility may be available.

About this service

Southern Water offers extra help for customers who need additional support and for people who are struggling with water bills. The company signposts customers to its Priority Services Register for those with extra needs and also refers to support options for households finding bills hard to manage. This can be useful if you need practical account support because of health, disability or other vulnerabilities, or if rising household costs are making water bills difficult to afford. Check the Southern Water website for current eligibility, bill support routes and account assistance options.

How they can help you

Offers priority services for customers with extra needs and access to support routes for people finding water bills hard to afford.

What to expect

Information about extra support for vulnerable customers and routes to explore help with managing water bills.

What to bring

Have your account details ready if you are contacting Southern Water about support or payment difficulties.

Who it's for

Southern Water customers in Littlehampton and the surrounding area who need extra support or help with bills.

Eligibility

Available to eligible Southern Water customers. Different support options may have different criteria.

Getting support

Eligibility
Available to eligible Southern Water customers. Different support options may have different criteria.
services.opening_hours
Please check the website for current support and customer service hours.
Referral requirements
You can contact this service directly without a referral.

Contact

0330 303 0368Visit WebsiteSouthern Water customer support
Please check the website for current support and customer service hours.

Trust and updates

Verification status: Verified

Last verified: July 1, 2026

Last updated: July 30, 2026

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Cost

Free