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Shout Crisis Text Line

A 24/7 free, confidential text-based support service for anyone in mental health crisis.

Browse Crisis Support
Free
National
Urgent Help
Self-refer

The service is completely anonymous and will not appear on most phone bills.

About this service

Shout is the UK's first 24/7 text messaging support service for anyone who is struggling to cope. It is free on all major mobile networks and provides immediate support for issues such as anxiety, stress, depression, or suicidal thoughts.

How they can help you

Trained volunteers provide a safe and anonymous space to text, helping users move from a moment of crisis to a calm state of mind.

What to expect

An automated response asking about your crisis, followed by a connection to a trained volunteer within minutes.

What to bring

A mobile phone to send a text.

Who it's for

Anyone in the UK experiencing a mental health crisis or emotional distress.

Eligibility

Available to anyone in the UK.

Getting support

Eligibility
Available to anyone in the UK.
services.opening_hours
24 hours a day, 7 days a week
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: July 30, 2026

Report a Problem With This Listing

If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.

Cost

Free