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Shelter Scotland Housing Helpline

Expert housing advice for those facing homelessness or bad housing conditions.

Browse Housing & Homelessness
Free
Urgent Help
Self-refer

A trusted national charity dedicated to housing rights.

About this service

Expert housing advice for those facing homelessness or bad housing conditions. They provide initial information, advocacy, and can refer people to local specialist services for in-depth assistance. It is for Anyone in housing need in Scotland. Eligibility includes Open to anyone in Scotland with a housing problem. Professional advice from specialists who understand Scottish housing law. It offers kind, practical help that can make things feel clearer and easier to manage.

How they can help you

They provide initial information, advocacy, and can refer people to local specialist services for in-depth assistance.

What to expect

Professional advice from specialists who understand Scottish housing law.

What to bring

Tenancy agreements or eviction notices if you have them.

Who it's for

Anyone in housing need in Scotland.

Eligibility

Open to anyone in Scotland with a housing problem.

Getting support

Eligibility
Open to anyone in Scotland with a housing problem.
services.opening_hours
Mon-Fri 9am-5pm
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: September 16, 2026

Report a Problem With This Listing

If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.

Cost

Free