Scope Helpline

Free, independent and impartial advice and support on issues that matter to disabled people.

Browse Disability & SEN
Free
National
Self-refer

The advisors are highly trained in disability rights and provide a supportive environment for all callers.

About this service

Scope Helpline provides guidance on claiming Personal Independence Payment (PIP), navigating social care, and finding local support. It is there for disabled people and their families in England and Wales. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are monday to Friday, 9am to 6pm; Saturday and Sunday, 10am to 6pm. You know your situation best, and clear information can make decisions feel less daunting. Support should fit around your life rather than the other way round, and it is fine to ask for things in the way that works for you.

How they can help you

Guidance on claiming Personal Independence Payment (PIP), navigating social care, and finding local support.

What to expect

Clear information and practical steps to help you manage your situation.

What to bring

Information about your condition or existing support if asking for specific benefit advice.

Who it's for

Disabled people and their families in England and Wales.

Eligibility

Open to all disabled people and their families

Getting support

Eligibility
Open to all disabled people and their families
Opening hours
Monday to Friday, 9am to 6pm; Saturday and Sunday, 10am to 6pm
Referral requirements
You can contact this service directly without a referral.

Contact

0808 800 3333helpline@scope.org.ukVisit WebsiteNational Service - Online and Phone
Monday to Friday, 9am to 6pm; Saturday and Sunday, 10am to 6pm

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 24, 2026

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Cost

Free