NHS 111 Online
Get urgent medical help or advice online for non-life-threatening conditions.
If it is a life-threatening emergency, always call 999.
About this service
NHS 111 Online provides assesses symptoms and directs users to the most appropriate local healthcare service. It is there for anyone in England with an urgent but non-emergency medical concern. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are 24 hours a day, 7 days a week. Care and appointments can be hard to navigate, and it is reasonable to ask for help understanding your options. You can ask for things to be explained plainly, and you are allowed to take notes or bring someone with you.
How they can help you
Assesses symptoms and directs users to the most appropriate local healthcare service.
What to expect
You will answer a series of questions about your symptoms to receive clinical advice.
What to bring
Details of your symptoms and any current medication.
Who it's for
Anyone in England with an urgent but non-emergency medical concern.
Eligibility
Available to all residents and visitors in England.
Getting support
- Eligibility
- Available to all residents and visitors in England.
- Opening hours
- 24 hours a day, 7 days a week.
- Referral requirements
- You can contact this service directly without a referral.
Contact
111noneVisit WebsiteNational service provided online and via phone.Report a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free
Not quite right for you?
Helpful guides
Practical advice that can help you understand your next step.
Contact
111noneVisit WebsiteNational service provided online and via phone.Report a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free