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Independent Age Helpline

Free advice and support for older people facing financial hardship or needing help with care.

Browse Older People
Free
National
Self-refer

They are a long-standing charity dedicated to ensuring older people live with dignity and financial security.

About this service

Free advice and support for older people facing financial hardship or needing help with care. They provide expert advice over the phone and produce easy-to-read guides on complex topics like Pension Credit. It is for Older people (typically 65+) and those supporting them. Eligibility includes Older adults and their support networks. An advisor will help you check if you are receiving all the financial support you are entitled to. It offers kind, practical help that can make things feel clearer

How they can help you

They provide expert advice over the phone and produce easy-to-read guides on complex topics like Pension Credit.

What to expect

An advisor will help you check if you are receiving all the financial support you are entitled to.

What to bring

Any relevant letters regarding benefits or care if you have specific questions.

Who it's for

Older people (typically 65+) and those supporting them.

Eligibility

Older adults and their support networks.

Getting support

Eligibility
Older adults and their support networks.
services.opening_hours
Monday-Friday 08:30-18:30
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: October 13, 2026

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Cost

Free