Help through Hardship Helpline

About this service

Help through Hardship Helpline provides personalised advice on benefit claims, identify charitable grants, and can provide referrals for emergency food if you cannot afford the basics. It is there for anyone in England or Wales facing financial hardship or struggling with the cost of living. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are monday to Friday, 9:00am - 5:00pm. Asking for a benefits check early can take some of the pressure off while you decide what else to do.

How they can help you

They offer personalised advice on benefit claims, identify charitable grants, and can provide referrals for emergency food if you cannot afford the basics.

What to expect

You will speak with a friendly advisor who will ask a few questions to understand your situation and guide you toward available financial support.

What to bring

It is helpful to have details of your current income, expenses, and any benefit letters nearby when you call.

Who it's for

Anyone in England or Wales facing financial hardship or struggling with the cost of living.

Getting support

Eligibility

Available to all residents in England and Wales experiencing financial crisis.

Opening hours

Monday to Friday, 9:00am - 5:00pm

Referral requirements

You can contact this service directly without a referral.