Help through Hardship Helpline
A free, confidential helpline providing support for those struggling to afford essentials.
The service is free, confidential, and provided by non-judgmental advisors.
About this service
Delivered in partnership by the Trussell Trust and Citizens Advice, this helpline supports people in England and Wales who are worried about money. Trained advisors help individuals navigate the social security system, identify eligible grants, and access emergency support.
How they can help you
They offer personalised advice on benefit claims, identify charitable grants, and can provide referrals for emergency food if you cannot afford the basics.
What to expect
You will speak with a friendly advisor who will ask a few questions to understand your situation and guide you toward available financial support.
What to bring
It is helpful to have details of your current income, expenses, and any benefit letters nearby when you call.
Who it's for
Anyone in England or Wales facing financial hardship or struggling with the cost of living.
Eligibility
Available to all residents in England and Wales experiencing financial crisis.
Getting support
- Eligibility
- Available to all residents in England and Wales experiencing financial crisis.
- services.opening_hours
- Monday to Friday, 9:00am - 5:00pm
- Referral requirements
- You can contact this service directly without a referral.
Contact
0808 208 2138enquiries@trussell.org.ukVisit WebsiteUnit 9, Ashbourne Parade, London, NW11 0ADReport a Problem With This Listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.
Cost
Free
Contact
0808 208 2138enquiries@trussell.org.ukVisit WebsiteUnit 9, Ashbourne Parade, London, NW11 0ADReport a Problem With This Listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.
Cost
Free