Glass Door Homeless Charity - Casework

Support for individuals experiencing or at risk of homelessness to find stable housing.

Browse Housing & Homelessness
Free
Urgent Help
Self-refer

They pride themselves on being an 'open door' service, welcoming everyone with dignity.

About this service

Glass Door Homeless Charity - Casework provides one-to-one casework, help with documentation, and signposting to emergency shelter for people in Greater London. It is there for anyone who is homeless or at immediate risk of losing their home. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are Mon-Fri 09:00-17:00. You do not have to wait until things reach crisis point before asking for help with your home. Housing problems can move quickly, so getting advice early usually keeps more options open.

How they can help you

One-to-one casework, help with documentation, and signposting to emergency shelter.

What to expect

A non-judgmental environment where a caseworker will listen to your situation and try to find a solution.

What to bring

Identification if available, and any housing-related correspondence.

Who it's for

Anyone who is homeless or at immediate risk of losing their home.

Eligibility

Open to all, regardless of local connection or immigration status.

Getting support

Eligibility
Open to all, regardless of local connection or immigration status.
Opening hours
Mon-Fri 09:00-17:00
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

Report a problem with this listing

If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.

Cost

Free