Glass Door Homeless Casework

Advocacy and practical help to find pathways out of homelessness.

Browse Housing & Homelessness
Free
Urgent Help
Self-refer

Low bureaucracy and welcoming to all regardless of status.

About this service

Glass Door Homeless Casework provides expert advice and support to resolve homelessness and its underlying causes for people in London. It is there for anyone experiencing or at risk of homelessness. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are mon & Thu 12pm-3pm (Hammersmith Drop-in). Housing problems can move quickly, so getting advice early usually keeps more options open. You do not have to wait until things reach crisis point before asking for help with your home.

How they can help you

Provides expert advice and support to resolve homelessness and its underlying causes.

What to expect

Dignified treatment and a chance to sit with a caseworker to build a long-term plan.

What to bring

Any relevant ID or documents if available.

Who it's for

Anyone experiencing or at risk of homelessness.

Eligibility

Open access (no local connection required).

Getting support

Eligibility
Open access (no local connection required).
Opening hours
Mon & Thu 12pm-3pm (Hammersmith Drop-in)
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

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Cost

Free