Gingerbread Single Parent Helpline

Expert advice and practical support for single parent families.

Browse Family & Parenting
Free
National
Self-refer

All advice is confidential and tailored specifically to the rights and needs of single parents.

About this service

Gingerbread Single Parent Helpline provides specialist helpline and an online community for peer support and expert guidance. It is there for single parents living in England and Wales. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. You do not have to be coping badly to ask for help with the day to day. Family life can be demanding, and asking for a bit of support early often makes things easier later.

How they can help you

They provide a specialist helpline and an online community for peer support and expert guidance.

What to expect

Specialist advisors who understand the specific challenges of raising a child alone.

What to bring

Any relevant letters or documents regarding your query (e.g., DWP letters).

Who it's for

Single parents living in England and Wales.

Eligibility

Single parents and those about to become single parents.

Getting support

Eligibility
Single parents and those about to become single parents.
Opening hours
Mon: 10am-6pm, Tue: 10am-4pm, Wed: 10am-1pm & 5pm-7pm, Thu: 10am-4pm, Fri: 10am-4pm
Referral requirements
You can contact this service directly without a referral.

Contact

0808 802 0925info@gingerbread.org.ukVisit WebsiteOnline and Telephone Service
Mon: 10am-6pm, Tue: 10am-4pm, Wed: 10am-1pm & 5pm-7pm, Thu: 10am-4pm, Fri: 10am-4pm

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 24, 2026

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Cost

Free