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Free Mobile Data, Texts and Minutes service

Verified

Idea Stores provide free SIM cards with data, minutes and texts through the National Databank for eligible residents.

Browse Benefits & Cost of Living
Tower Hamlets
Free
Self-refer

This service exists to help people stay connected in a practical, dignified way when the cost of living makes mobile access harder.

About this service

Idea Stores help residents stay connected through the National Databank scheme, delivered with the Good Things Foundation. Eligible adults can receive free SIM cards pre-loaded with mobile data, talk minutes and texts if they are on a low income and have limited or unaffordable internet access. The service is available at selected Idea Store locations on specific days and times, and applicants need to bring proof of income or benefits along with Idea Store membership. This can be especially helpful for people who need internet access to manage everyday life, work, studies or contact essential services.

How they can help you

The service helps people stay online for essential tasks, communication, job searching, accessing services and reducing digital exclusion.

What to expect

Bring proof of benefits or income to a participating Idea Store at the listed times and staff can advise whether you are eligible for a SIM card or voucher.

Who it's for

Adults aged 18+ on a low income or with limited access to mobile data and the internet

Eligibility

You must be over 18, be an Idea Store member or sign up, be from a low-income household, and have insufficient or unaffordable internet access.

Getting support

Eligibility
You must be over 18, be an Idea Store member or sign up, be from a low-income household, and have insufficient or unaffordable internet access.
services.opening_hours
Check website for current hours
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Verified

Last updated: July 30, 2026

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Cost

Free