Family Lives

About this service

Family Lives offers free parenting helpline, online chat, email support, parenting courses and information about separation, bullying and family difficulties. This service is there to help people find clearer information, fairer access to support and more manageable next steps when disability, caring responsibilities or family pressures are affecting daily life. Depending on the service, help may include advice, grants information, peer support, advocacy, online guidance, assessments or wider signposting. Checking the website or contacting the service can help confirm what is currently available.

How they can help you

Family Lives can help by offering reliable information, practical guidance and support that respects people’s circumstances. Depending on the service, this might include advocacy, grants guidance, emotional support, peer support, legal advice, carers’ support or help connecting with other services. The aim is to reduce stress, improve understanding and help people feel more supported and informed.

What to expect

When you get in touch, you can usually expect clear information, a supportive response and guidance on the next step or support route.

Who it's for

Parents, carers and families who want parenting advice, emotional support or practical information.

Getting support

Eligibility

Open to families seeking parenting support or information.

services.opening_hours

Monday to Friday 9:00am - 9:00pm, Weekends 10:00am - 3:00pm

Referral requirements

You can contact this service directly without a referral.