City of London Homelessness Team

Housing advice, homelessness support, and self-referral for people in the Square Mile facing housing difficulties.

Browse Housing & Homelessness
City of London
Free
Urgent Help
Self-refer

If your housing feels uncertain, it is okay to ask for help early before things get worse.

About this service

City of London Homelessness Team provides people understand their housing options, access advice, and get assessed when they are at risk of homelessness or already homeless. It is there for people in the City of London who are experiencing housing difficulties or facing homelessness. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are mon 9:30am-4pm, Tue 2pm-5pm, Wed 9:30am-4pm, Thu 9:30am-4pm, Fri 9:30am-4pm. Whatever has happened with your housing, you are entitled to clear advice about where you stand.

How they can help you

They help people understand their housing options, access advice, and get assessed when they are at risk of homelessness or already homeless.

What to expect

You can expect an initial triage, a discussion of your housing situation, and advice about your options and possible assessment.

What to bring

Have key housing details ready, including landlord letters, eviction notices, ID, and any information about your current accommodation if possible.

Who it's for

People in the City of London who are experiencing housing difficulties or facing homelessness.

Eligibility

This service refers to the Square Mile rather than Greater London.

Getting support

Eligibility
This service refers to the Square Mile rather than Greater London.
Opening hours
Mon 9:30am-4pm, Tue 2pm-5pm, Wed 9:30am-4pm, Thu 9:30am-4pm, Fri 9:30am-4pm
Referral requirements
You can contact this service directly without a referral.

Contact

0207 332 1804homeless@cityoflondon.gov.ukVisit WebsiteGuildhall, PO Box 270, London, EC2P 2EJ
Mon 9:30am-4pm, Tue 2pm-5pm, Wed 9:30am-4pm, Thu 9:30am-4pm, Fri 9:30am-4pm

Trust and updates

Verification status: Needs review

Last updated: October 23, 2026

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Cost

Free