Skip to main content

Citizens Advice Scotland Helpline

Free, impartial advice on money, benefits, debt, and rights.

Advice is always free, independent, and confidential.

About this service

Citizens Advice Scotland Helpline supports people in their local area. Free, impartial advice on money, benefits, debt, and rights. Advisers talk through your situation, identify relevant grants or benefits, and provide practical next steps. It may be especially helpful for anyone living in Scotland.. A friendly advisor will listen to your problem and help you find a way forward. People can usually contact the service directly to ask what help is available and how to get started. If you are unsure whether it is the right fit, the service can explain what it offers, who it is for and what the next step may look like.

How they can help you

Advisers talk through your situation, identify relevant grants or benefits, and provide practical next steps.

What to expect

A friendly advisor will listen to your problem and help you find a way forward.

What to bring

Any relevant documents related to your query (e.g., bills or letters).

Who it's for

Anyone living in Scotland.

Eligibility

Open to all.

Getting support

Eligibility
Open to all.
services.opening_hours
Mon-Fri 9am-5pm
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: September 16, 2026

Report a Problem With This Listing

If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.

Cost

Free