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Citizens Advice National Help

Free, confidential advice on debt, benefits, housing, and legal rights for anyone in England.

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Free
National
Self-refer

A highly trusted, official service that is completely confidential and free of charge.

About this service

Free, confidential advice on debt, benefits, housing, and legal rights for anyone in England. They provide advice through their national Adviceline, online resources, and local offices across England. It is for Anyone in England requiring free advice on rights or financial matters. Eligibility includes Available to all residents in England. A confidential conversation with a trained advisor who will explain your options and help you plan your next steps. It offers kind, practical help that can make things feel clearer

How they can help you

They provide advice through their national Adviceline, online resources, and local offices across England.

What to expect

A confidential conversation with a trained advisor who will explain your options and help you plan your next steps.

What to bring

Any relevant documents such as letters, bills, or contracts related to your inquiry.

Who it's for

Anyone in England requiring free advice on rights or financial matters.

Eligibility

Available to all residents in England.

Getting support

Eligibility
Available to all residents in England.
services.opening_hours
Adviceline: Monday to Friday, 9:00 AM to 5:00 PM; Website: 24/7.
Referral requirements
You can contact this service directly without a referral.

Contact

0800 144 8848not_applicableVisit WebsiteNational service with various local branches across England.
Adviceline: Monday to Friday, 9:00 AM to 5:00 PM; Website: 24/7.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: October 13, 2026

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Cost

Free