Citizens Advice Hillingdon

Free, confidential advice on benefits, debt, housing, and employment.

Browse Benefits & Cost of Living
Hillingdon
Free
Self-refer

The service is completely free, impartial, and strictly confidential.

About this service

Citizens Advice Hillingdon provides telephone assessments and targeted specialist projects to help residents navigate the benefits system, manage debt, and solve housing issues. It is there for residents of the London Borough of Hillingdon. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are monday to Friday, 9:00am - 5:00pm (Phone service). You do not need to understand the system before you ask, and one question at a time is enough.

How they can help you

They offer telephone assessments and targeted specialist projects to help residents navigate the benefits system, manage debt, and solve housing issues.

What to expect

A telephone assessment first to understand your needs, followed by specialist advice if required.

What to bring

Relevant documents such as benefit letters, tenancy agreements, or wage slips.

Who it's for

Residents of the London Borough of Hillingdon

Eligibility

Must live in the London Borough of Hillingdon

Getting support

Eligibility
Must live in the London Borough of Hillingdon
Opening hours
Monday to Friday, 9:00am - 5:00pm (Phone service)
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

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Cost

Free