Citizens Advice Energy Bill Advice
Free help with energy bills, arrears, prepayment meters, warm home discounts and supplier problems.
Heating your home should not be a source of dread, and there is usually more help available than people realise.
About this service
Citizens Advice Arun & Chichester helps people who are struggling with energy costs, including arrears, prepayment meters that run out too quickly, disputed bills and suppliers who are not responding. Advisers can check whether you qualify for the warm home discount or a grant, help you get onto a manageable payment plan, and challenge unfair treatment. Energy is one of the fastest moving parts of a budget, and dealing with it early usually prevents a debt crisis.
How they can help you
Reduces energy costs and arrears and stops a supplier problem becoming a debt problem.
What to expect
Bring recent bills and any letters from your supplier, and an adviser will check your options and contact the supplier if needed.
Who it's for
Households in Arun struggling to pay energy bills or in dispute with a supplier.
Getting support
- How support is available
- Online and in person
- Referral requirements
- You can contact this service directly without a referral.
Contact
Visit WebsiteReport a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free
Not quite right for you?
Related support nearby
If this is not quite right, these similar services may help next.
Arun District Council Cost of Living Support
Local council help with energy, food and essential bills, plus referrals to specialist services.
Citizens Advice Benefits Advice
Checks and support with benefit claims, appeals, mandatory reconsiderations and missing payments.
West Sussex Household Support and Crisis Assistance
Council help with food, energy and essential costs for households on a low income.
Contact
Visit WebsiteReport a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free