Citizens Advice Consumer Rights Advice
Free help with faulty goods, unfair charges, scams and problems with traders.
Being treated dishonestly can leave you feeling foolish, and it is genuinely not your fault.
About this service
Citizens Advice Arun & Chichester helps people who have been sold faulty goods, charged unfairly, signed up to something by mistake, or targeted by a scam. Advisers explain your rights under consumer law, help you write a complaint that will be taken seriously, and can escalate to a trader’s trade body or the relevant ombudsman. Reports of scams also feed into national intelligence that protects other people locally.
How they can help you
Recovers money and holds traders to account, and helps stop scams spreading locally.
What to expect
Bring receipts, contracts and any correspondence, and an adviser will set out your rights and help you complain.
Who it's for
Anyone in Arun who has a problem with a purchase, a service, a contract or a suspected scam.
Getting support
- How support is available
- Online and in person
- Referral requirements
- You can contact this service directly without a referral.
Contact
Visit WebsiteReport a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free
Not quite right for you?
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Contact
Visit WebsiteReport a problem with this listing
If any details look wrong or out of date, you can let the OneRoof team know here. Your report goes into an admin review queue and will not change the listing automatically.
Cost
Free