Citizens Advice Bureau

About this service

Citizens Advice Bureau provides they can help you work out what benefits you are entitled to, fill out forms, and provide guidance on challenging decisions. It is there for everyone living in England seeking advice on their rights and responsibilities. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are national helpline typically available Monday to Friday 9am - 5pm. You may be entitled to more than you expect, and it costs nothing to check.

How they can help you

They can help you work out what benefits you are entitled to, fill out forms, and provide guidance on challenging decisions.

What to expect

A trained volunteer or adviser will talk through your situation and explain your options clearly.

What to bring

Relevant documents like benefit award letters, payslips, or contracts.

Who it's for

Everyone living in England seeking advice on their rights and responsibilities.

Getting support

Eligibility

Open to all residents of England.

Opening hours

National helpline typically available Monday to Friday 9am - 5pm

Referral requirements

You can contact this service directly without a referral.