Citizens Advice Bromley

Free, confidential, and independent advice on debt, benefits, and housing.

The service is completely confidential and independent of the government and local council.

About this service

Citizens Advice Bromley provides one-to-one advice sessions via telephone, email, and at community outreach locations to help resolve practical and legal difficulties. It is there for anyone living, working, or studying in the London Borough of Bromley. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are monday to Friday, 9:00 am - 5:00 pm. Asking for a benefits check early can take some of the pressure off while you decide what else to do.

How they can help you

They provide one-to-one advice sessions via telephone, email, and at community outreach locations to help resolve practical and legal difficulties.

What to expect

An initial assessment of your situation followed by detailed advice or signposting to a specialist caseworker.

What to bring

Bring any relevant paperwork such as benefit award letters, tenancy agreements, or bank statements.

Who it's for

Anyone living, working, or studying in the London Borough of Bromley.

Eligibility

Available to all Bromley residents.

Getting support

Eligibility
Available to all Bromley residents.
Opening hours
Monday to Friday, 9:00 am - 5:00 pm
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 23, 2026

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Cost

Free

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