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Citizens Advice Adviceline (England)

Free, confidential, and impartial advice on money, legal rights, and consumer issues.

Browse Benefits & Cost of Living
Free
National
Self-refer

The service is completely free, confidential, and impartial.

About this service

Free, confidential advice on debt, benefits, housing, and legal rights. They assist with navigating the social security system, identifying eligible grants, providing debt management advice, and offering access to emergency support if you cannot afford essentials. It is for Anyone living in England seeking advice on their rights or financial situation. Eligibility includes Open to all residents in England. You will speak with a trained advisor who will listen to your situation and guide you through your options. It offers

How they can help you

They assist with navigating the social security system, identifying eligible grants, providing debt management advice, and offering access to emergency support if you cannot afford essentials.

What to expect

You will speak with a trained advisor who will listen to your situation and guide you through your options.

What to bring

Relevant documents such as benefit letters, tenancy agreements, or bank statements.

Who it's for

Anyone living or working in England who needs advice on practical or legal problems.

Eligibility

Open to all residents in England.

Getting support

Eligibility
Open to all residents in England.
services.opening_hours
Monday to Friday, 9am to 5pm
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: October 13, 2026

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Cost

Free