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CAMHS Consultation Phoneline

Verified

Free consultation and guidance for young people, parents, carers and professionals worried about a young person’s mental health.

Support is available, and it is okay to ask questions even if you are unsure whether this is the right service. Taking one step toward help is still progress.

About this service

CAMHS Consultation Phoneline offers free consultation and guidance for young people, parents, carers and professionals worried about a young person’s mental health. This service is designed to give people, young people or families clearer support when emotional wellbeing, mental health or related difficulties are becoming harder to manage alone. Support may include assessment, counselling, early intervention, specialist treatment, crisis support or help finding the right next step. Checking the website or contacting the team can help confirm eligibility, referral routes, current times and the best way to access support.

How they can help you

CAMHS Consultation Phoneline can help by offering informed, compassionate support that matches the person’s age, needs and circumstances. Depending on the service, this may involve listening, structured therapy, specialist assessment, family guidance, early intervention, practical coping support or referral into wider care. The aim is to help people feel safer, better understood and more supported while working toward improved mental health and day-to-day stability.

What to expect

When you get in touch, you can usually expect clear information about the support available and guidance on the next step for getting help.

Who it's for

Young people, parents, carers and professionals who want guidance about a young person’s mental health.

Eligibility

Open to people seeking advice about a young person’s emotional wellbeing or mental health.

Getting support

Eligibility
Open to people seeking advice about a young person’s emotional wellbeing or mental health.
services.opening_hours
Monday to Friday, 9am-7pm
Referral requirements
You can contact this service directly without a referral.

Contact

0800 170 7055Visit Website
Monday to Friday, 9am-7pm

Trust and updates

Verification status: Verified

Last verified: July 16, 2026

Last updated: July 30, 2026

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