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Benefits and Council Tax helpline

Information about Housing Benefit and Council Tax Support from the local helpline.

Sometimes a simple phone call can bring clarity when forms and rules feel hard to untangle.

About this service

The Benefits and Council Tax helpline gives information about Housing Benefit and Council Tax Support for people who need to understand what help may be available. It can be useful for people who are unsure about eligibility, need help understanding the process or want to check what support may fit their situation.

How they can help you

It helps people get information about Housing Benefit and Council Tax Support and understand the next step.

What to expect

You can expect information, signposting and help understanding how local support works.

Who it's for

People on the Isle of Wight with questions about Housing Benefit or Council Tax Support.

Eligibility

Open to people on the Isle of Wight who need help with benefits, housing benefit or council tax support information.

Getting support

Eligibility
Open to people on the Isle of Wight who need help with benefits, housing benefit or council tax support information.
services.opening_hours
Call for urgent information about housing benefit and council tax support.
Referral requirements
You can contact this service directly without a referral.

Contact

01983 823950housing.benefit@iow.gov.ukVisit Website
Call for urgent information about housing benefit and council tax support.

Trust and updates

Verification status: Needs Review

Last verified: August 5, 2026

Last updated: August 5, 2026

Verification notes: Checked against the Isle of Wight Council support information page on 2026-08-05.

Report a Problem With This Listing

If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.

Cost

Free