Skip to main content

Age UK Advice Line

A free, confidential national telephone service for older people, their families, and carers.

Browse Older People
Free
National
Self-refer

This is a free and independent service that focuses on helping you live a better later life.

About this service

Age UK's advice line is open 365 days a year to help older people with a wide range of issues. This includes advice on social security benefits, choosing the right care home, staying independent at home, and coping with bereavement. They also provide 'The Silver Line' for friendship and companionship.

How they can help you

They provide information guides and identify local services that can help with practical tasks, social isolation, or financial entitlements.

What to expect

A friendly advisor will listen to your concerns and provide reliable, up-to-date information or direct you to local support.

What to bring

Details of any benefits or care issues you wish to discuss.

Who it's for

Older people (typically 60+), their friends, family members, and professional carers.

Eligibility

Older people and those supporting them.

Getting support

Eligibility
Older people and those supporting them.
services.opening_hours
8am-7pm, 365 days a year
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs Review

Last verified: June 13, 2026

Last updated: July 30, 2026

Report a Problem With This Listing

If any details look wrong or out of date, you can let the OneRoof team know here. Your report will go into an admin review queue and will not change the listing automatically.

Cost

Free