Age Cymru Advice Line

Information and advice for older people, their families, and carers in Wales.

Browse Older People
Free
National
Self-refer

They are experts in issues affecting later life and are there to make sure you get the support you are entitled to.

About this service

Age Cymru Advice Line provides with benefit checks, filling in forms, finding local social activities, and understanding care options for people across Wales. It is there for people over 50, their families, friends, and carers. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are Mon-Fri 9am-4pm. You do not have to manage alone to be doing well. A little practical help can make daily life feel steadier while keeping your independence and routine.

How they can help you

They help with benefit checks, filling in forms, finding local social activities, and understanding care options.

What to expect

An adviser will talk through your concerns and can send out guides or fact sheets to help you.

What to bring

For benefit checks, have details of your income and savings ready.

Who it's for

People over 50, their families, friends, and carers.

Eligibility

Residents of Wales aged 50+.

Getting support

Eligibility
Residents of Wales aged 50+.
Opening hours
Mon-Fri 9am-4pm
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 24, 2026

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Cost

Free