Advice NI

A network providing free, confidential advice on benefits, debt, and rights across Northern Ireland.

All advice is independent, impartial, and strictly confidential.

About this service

Advice NI provides freephone helpline, face-to-face appointments through local members, and online resources to help people understand their rights and access entitlements. It is there for anyone living in Northern Ireland who needs advice on debt, benefits, or the cost of living. There is no charge for using it. You can contact them yourself, so you do not need to be referred by anyone else. Opening times are monday to Friday, 9:00 AM - 5:00 PM. You do not need to understand the system before you ask, and one question at a time is enough.

How they can help you

They offer a freephone helpline, face-to-face appointments through local members, and online resources to help people understand their rights and access entitlements.

What to expect

A professional adviser will listen to your situation and provide clear guidance on the options available to you.

What to bring

Relevant letters, bank statements, or benefit documentation if attending an appointment.

Who it's for

Anyone living in Northern Ireland who needs advice on debt, benefits, or the cost of living.

Eligibility

Open to all residents of Northern Ireland.

Getting support

Eligibility
Open to all residents of Northern Ireland.
Opening hours
Monday to Friday, 9:00 AM - 5:00 PM
Referral requirements
You can contact this service directly without a referral.

Trust and updates

Verification status: Needs review

Last verified: June 13, 2026

Last updated: October 24, 2026

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Cost

Free